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Gardena Honda - Service Center

Gardena, CA

4.6
1,821 Reviews

1,821 Reviews of Gardena Honda - Service Center

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August 18, 2025

Fast service and very attentive , accommodating service advisor. The only issue that worth mentioning was the fluid level, the coolant in the reservoir was not in its maximum. If I will be service quality More

by dors.liwanes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Looez
Aug 19, 2025 -

Gardena Honda responded

We're glad that overall you received quality service. We appreciate your feedback regarding the coolant level. We'll make sure it's completely filed at your next visit and we look forward to providing you with the 5-star service that you deserve then. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

August 18, 2025

Jairo, the Service Advisor was great! ! Sat down at this computer pulled up my info, looked at my service agreement and coupons without my asking. Extremely thorough and easy to work wi More

by Gramsx5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo Baeza
Aug 19, 2025 -

Gardena Honda responded

Thank you for your fantastic review! We're thrilled to hear you had a great experience with Jairo and that he provided such thorough service. It’s our goal to make things easy for you. We look forward to seeing you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

August 18, 2025

The service was excellent and the lounge was very comfortable making our wait easy. You have entertainment and snacks. More

by geamg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo Baeza
Aug 19, 2025 -

Gardena Honda responded

We're thrilled to hear you enjoyed our service and found the lounge comfortable. Providing a pleasant experience for our customers is our top priority, and we're glad you appreciated the entertainment and snacks. We look forward to seeing you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

August 17, 2025

Dealership had clean remodel area comfortable seating. Entertainment was lackluster tv had screen saver playing on repeat. Customer service was okay service advisor was like whatever. Besides oils change More

by REYNOZA6792
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo
Aug 18, 2025 -

Gardena Honda responded

We appreciate both your business and your feedback. We're disappointed you didn't receive the same quality service that you've been accustomed to receiving here. When you have a moment to speak further about your recent visit, please call me directly at 424-340-9120. I look forward to hearing from you. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

August 17, 2025

Thanks for your service, you did an excellent job, my car was serviced sooner than I thought, I would definitely recommend you, thanks again. More

by miguel.santos1752
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo
Aug 18, 2025 -

Gardena Honda responded

Thank you for your kind words, Miguel! We're thrilled to hear you had such a positive experience and that we exceeded your expectations. Your recommendation means a lot to us. Looking forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

August 17, 2025

It was super fast and easy and Christopher help alot really recoment this place too do service More

by ESTEBAN10412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Aug 18, 2025 -

Gardena Honda responded

Thanks for the awesome feedback, Esteban! We're thrilled to hear you had a fast and easy experience with Christopher. Your recommendation means a lot to us! We look forward to serving you again. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

August 17, 2025

Jairo was really good at answering my questions and checking me in and getting me out in a matter of a few hours ! He is the guy ! 10/10 More

by yalitzamonterroza292
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo
Aug 18, 2025 -

Gardena Honda responded

Thanks for the fantastic feedback! We're thrilled to hear that Jairo made your experience smooth and efficient. Your satisfaction is our priority, and we appreciate you recognizing his efforts. Looking forward to seeing you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

August 17, 2025

Everything went well. The service representative and shuttle service was excellent. The service time was efficient. More

by A. JACKSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot
Aug 18, 2025 -

Gardena Honda responded

We're thrilled to hear about your positive experience with our service team and shuttle service. Efficiency and excellent service are what we strive for. We appreciate your feedback and look forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

August 17, 2025

Nice employee, excellent, clean area, easy to make appointment, job not too long, free coffee More

by lojr1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot the name
Aug 18, 2025 -

Gardena Honda responded

Thank you for your fantastic feedback! We're thrilled to hear that you enjoyed your experience with our team and appreciated the clean environment. We strive to make every visit comfortable and efficient—free coffee is just a bonus! Looking forward to seeing you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

August 17, 2025

Great customer service since you get there till you leave, service was really fast definitely love coming here. More

by nathyle89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Aug 18, 2025 -

Gardena Honda responded

Thank you for the fantastic feedback! We're thrilled to hear you had a great experience with our team and appreciated the fast service. We look forward to welcoming you back soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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