Gary Jackson Motors
Charlton, MA
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DO NOT TRUST THIS DEALERSHIP Earlier this year, we purchased a 2014 Nissan Pathfinder for my wife from Gary Jackson Motors, and what followed has been one of the most frustrating and disappointing car purchased a 2014 Nissan Pathfinder for my wife from Gary Jackson Motors, and what followed has been one of the most frustrating and disappointing car-buying experiences I’ve ever seen. We were told the vehicle wasn’t yet safe to drive but that all necessary repairs would be completed before pickup. We trusted them. She picked it up in March after delays, believing it had been properly serviced and was safe to drive. Just five months later, on September 1, the car broke down and had to be towed. A mechanic discovered that major components—including the front differential and rear end—had not been assembled correctly. The shop confirmed the driveshaft, axle, brakes, and suspension had all been mishandled, making the vehicle unsafe. We had to spend nearly $4,700 (nearly half the cost of the car) to correct the issues that should have been addressed before the sale. Then, on October 4, the Pathfinder broke down again on the highway. It was towed back to the mechanic, who diagnosed a failed transmission with an estimated $7,000 repair cost — more than the vehicle’s value. In less than seven months, the car broke down twice, left my wife stranded, and cost us thousands of dollars in unexpected repairs, towing, and lost time. Based on our experience, the vehicle we purchased was not properly serviced or safe to be sold. Buyers beware: I strongly recommend caution before purchasing from this dealership or trusting their claims that a vehicle has been “fully serviced” or “safe to drive.” More
Nice selection and prices are posted on the vehicles. The salesmen are knowledgeable and eager to assist. They know their cars. The only knock is that he's really busy. We're still waiting on the r The salesmen are knowledgeable and eager to assist. They know their cars. The only knock is that he's really busy. We're still waiting on the registration. I'd like to get coverage on this vehicle but they want a registration to document all services. It needs tires, again we have to wait because our car warranty and service contract has to be documented. Cathy's got to drive it with all this slush and snow with tires that are on their last season and no tread depth. It's all wheel drive and we've already have slipped trying to go. More
My salesperson, Jordan, was literally the Michael Jordan of car salesmen. I went in early in the morning, before lot even opened and Jordan was already there ready to greet me and assist with all my needs. of car salesmen. I went in early in the morning, before lot even opened and Jordan was already there ready to greet me and assist with all my needs. And I had a lot of them I told Jordan exactly what I was looking for. The 2008 Lincoln MKZ. I had a trade in and needed to make the price work. I also told him that I need the vehicle ASAP if we can work it out. Not only did I get a larger trade in value that I expected but Jordan was also able to obtain the financing I was looking to spend per month too. Like Michael Jordan, my guy came through in the clutch! He followed through on everything he said he would and I got the car I wanted, for the price I wanted and I drove of the lot with it literally just a few hours after first meeting the MVP of auto dealers. Gary Jackson and Jordan are a duo that can't be beat but I am the one who feels like a champion today. More
Everyone was very helpful and accommodating throughout the experience. I would certainly work with them in the future and recommend them to others. the experience. I would certainly work with them in the future and recommend them to others. More
Worst dealer ever lies lies lies . Signed for a truck and then 20 days later still no truck fed me lies the whole time . I cancelled deal with them but they never cancelled my loan. Do Signed for a truck and then 20 days later still no truck fed me lies the whole time . I cancelled deal with them but they never cancelled my loan. Don’t know why they are still in buisness More
Gary Jackson Motors are stand up guys. I was expecting to haggle, but it lasted only about one or two emails back and forth. They gave me a great and fair price, and kept their word every step of the way to haggle, but it lasted only about one or two emails back and forth. They gave me a great and fair price, and kept their word every step of the way. Plus Jordan was super patient when I ran into a couple snags on my end between financing and weather. I would recommend them all day long. More
Best Auto Purchase Experience Ever After watching TalladegaNights for the 4th time I started to repeat Ricky Bobby's Mantra, ' I wanna go fast!' So I set out to find the 'right' low After watching TalladegaNights for the 4th time I started to repeat Ricky Bobby's Mantra, ' I wanna go fast!' So I set out to find the 'right' low mileage TrailBlazer SS. In my search on cars.com I kept coming back to this beautiful low mileage 2007 Trailblazer SS (89,000 miles on a 12 year old vehicle) at Gary Jackson Motors. Having never hear of them I looked around their website and searched out reviews. Wow. What amazing cars they have, from old to new. I inquired about the vehicle and got a quick response from a guy named Jordan. Usually when car shopping the first point of contact is a bot or 'runner' in a back office. Jordan was neither. We started the negotiations about my trade in and my history with another SS I once owned. I sent a deposit overnight to hold the truck and two weeks later Jordan himself delivered the vehicle directly to me and took possession of my trade. Now that's service. Jordan is one of the partners of Gary Jackson Motors and he accommodated me flawlessly and professionally every step of the way. This is by far the best car buying experience I've ever had in my life, and I've owned a lot of cars. If you are in the market for a Trailblazer SS. Gary and Jordan are the only guys to talk to. More

