Read Reviews Gary Rome Hyundai

Gary Rome Hyundai

Gary Rome Hyundai

1000 Main St
Holyoke, Massachusetts 01040


(888) 637-4279

Gary Rome Hyundai
Manufacturer: Hyundai

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  • Customer Service:

    4.9
  • Quality of Work:

    4.9
  • Friendliness:

    4.9
  • Overall Experience:

    4.9
  • Pricing:

    4.8

24-Month Rating

based on 136 reviews

4.9

4.9 out of 5

171 lifetime reviews

Gary Rome Hyundai

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Certified: Gary Rome Hyundai

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Gary Rome Hyundai has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Gary Rome Hyundai

Gary & Jack are always here to assist you! We are like no other Dealership you'll ever drive into!

We sell Hyundai and only Hyundai. We are #1 in Customer Satisfaction for sales and service in the Nation - #1 out of all 800 Hyundai Dealerships!

The Hyundai - Fine workmanship and style, America's Best Warranty 10 Year, 100,000 mile Powertrain Protection, 5 year, 60,000 mile Bumper to Bumper Coverage, 5 year Unlimited Miles 24 Hour Roadside Assistance. Priced to fit every budget.

When it comes to buying a Hyundai, We want you to visit our dealership. http://www.GaryRomeHyundai.com

Our Location

Sales/Showroom

Monday: 8:30 AM - 8:30 PM

Tuesday: 8:30 AM - 8:30 PM

Wednesday: 8:30 AM - 8:30 PM

Thursday: 8:30 AM - 8:30 AM

Friday: 8:30 AM - 5:00 PM

Saturday: 9:00 AM - 5:00 AM

Sunday: 12:00 PM - 4:00 PM


Service

Monday: 7:30 AM - 8:00 PM

Tuesday: 7:30 AM - 8:00 PM

Wednesday: 7:30 AM - 8:00 PM

Thursday: 7:30 AM - 8:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 8:00 AM - 4:00 PM

Sunday: Closed


Parts

Monday: 7:30 AM - 8:00 PM

Tuesday: 7:30 AM - 8:00 PM

Wednesday: 7:30 AM - 8:00 PM

Thursday: 7:30 AM - 8:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 8:00 AM - 4:00 PM

Sunday: Closed


Our Amenities

After Hours Drop-Off Instant Financing
Customer Lounge Area Parts Store
Drive-In Service Pet Friendly
Express Service Shuttle Service
Free Coffee Television
Free Loaner Cars Vending Machines
Free WiFi

Jomdemers
4/28/2013 1:23:24 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Keith BrecherKeith Brecher
Cliff DexheimerCliff Dexheimer
John LinnehanJohn Linnehan
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Gary Rome Hyundai:

Bought my first Hyundai in April. John and Cliff worked hard to get the color I wanted on my Tucson. Finally got it and am enjoying my new car. Had a dead battery the second week and took it to the service department. Got that fixed and hope all the bugs are taken care of. Love the style of the Tucson and hope to enjoy it for many years! Thanks to the people of Gary Rome!
Joanne & Bob

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Sarah01075
4/17/2013 12:01:13 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
John LinnehanJohn Linnehan
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Gary Rome Hyundai:

I'd been to several other dealers, and was impressed with the inventory of the dealership, the courtesy extended by all employees, and most of all, by the respect shown by John. I felt like a valued customer, and not prey, as I'd experienced at other dealerships. John listened to what I needed, let me test drive as many times as I wanted, and when I was ready to buy, made sure to locate exactly the car I wanted.

The service department is going to need to make a couple of tweaks to the car, but they have arranged for a loaner for me for the day, and I have no doubt they will do exactly what needs to be done.

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Victoriaellis
3/29/2013 10:21:16 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mark BaronMark Baron
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Gary Rome Hyundai:

I actually had a great experience at a dealership! I didn't think that was possible. Mark listened to what I wanted and helped me get the right car. I would definitely recommend this dealership and especially Mark Baron.

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action1961
3/13/2013 12:21:55 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Rick BetteronRick Betteron
Ed BorbeauEd Borbeau
Jason CisekJason Cisek
John LinnehanJohn Linnehan
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Gary Rome Hyundai:

Everybody did a great job from Sales to Finance. Will recommend Gary Rome to friends and family. Will buy from this dealer in the future

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gamburgy
2/8/2013 2:59:25 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Philip LombardiPhilip Lombardi
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Gary Rome Hyundai:

Traveling here from out of town (and being gone from home for some time), I had to get the oil changed and expressed concerns about a problem the car experienced. Your service department did a great job identifying possible problems and consulted me about possible fixes. They were friendly and professional. If I lived here, I would definitely return again, but I have definitely recommended this shop.

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hilbilico
1/29/2013 4:05:49 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
John LinnehanJohn Linnehan
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Gary Rome Hyundai:

Simply an awesome car buying experience. The entire staff, especially John Linnehan, made me feel like they want and appreciate my business. I now own 2 Hyundai's and will surely own more in the future !!!

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maplest43
1/28/2013 9:22:23 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Rick BetteronRick Betteron
Keith BrecherKeith Brecher
John LinnehanJohn Linnehan
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Gary Rome Hyundai:

We are very happy with the help we received from the crew at Gary Rome. It was very friendly with no pressure. John was knowledgeable about the car we had purchsed and informed us on all the features it had. Thank You all.


Rich&Lou

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dlonczak
12/23/2012 10:15:18 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
John LinnehanJohn Linnehan
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Gary Rome Hyundai:

Myself and my wife Lisa's experience at Gary Rome Hyundai was extremeley good. Mr. John Linnehan was very helpful and courteous in the selection and leasing of our 2013 Hyundai Sonata. Mr. Linnehan easily explained any questions we had about our new vehicle and assured us that we made a great decision by coming to Gary Rome Hyundai. Our experience with everyone we encountered at Gary Rome has been superb that we will most definitely return when the need arises for a new vehicle. We have passed on great words about the service we received as well as a great product to many people we know. We give this dealership a top notch rating!

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jean.caron.37
12/21/2012 8:01:11 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
John LinnehanJohn Linnehan
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Gary Rome Hyundai:

I am a repeat customer so of course I returned to Gary Rome. I called John the night before to discuss the possibility of a new car. John was at the ready when I arrived. After some discussion of leasing versus buying I decided that leasing was right for me at this time. John was very knowledgeable on all the particulars of leasing. In no time at all I was on my way and totally satisfied as always. jean caron

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chuunk19
12/18/2012 9:28:19 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Ed BorbeauEd Borbeau
Glenn CallGlenn Call
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Gary Rome Hyundai:

I was referred to Gary Rome by a friend. While I was expecting the typical dealership experience - the one where the salesman does everything in his power to pressure me into buying a car on the spot, I was surprised by a friendly, laid back atmostphere where I was treated more like a friend than a customer. My salesman Glenn made me feel cared about. He considered all the options with me, gave me time to process those options, answered my questions, and relieved any concerns I had. He gave me all the tools I needed to make a confident, informed decision, and made me feel comfortable in doing so.

When I fell in love with a car that was just slightly outside my price range, Glenn and Ed made it happen - while still remaining within the confines of my budget. With an offer that was difficult to refuse, I was super excited and couldn't wait for the keys! When I came to pick up my car the next day, Glenn spent over an hour with me, setting up my bluelink and going over the extensive technological features my new Hydaui offered. He encouraged me to come back often, to learn more. Before I even left the parking lot, I received several compliments on my new set of wheels.

I would highly recommend Gary Rome to anyone in the market for a new Hyundai.

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