
Gary Rome Hyundai
Holyoke, MA
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1,333 Reviews of Gary Rome Hyundai
Pleasant experience from the moment we walked into the showroom, was greeted and introduced to our fantastic salesman Bobby. He went above and beyond to make the entire transaction as quick as we needed i showroom, was greeted and introduced to our fantastic salesman Bobby. He went above and beyond to make the entire transaction as quick as we needed it to be, yet thorough and fun as well. The finance dept also was superior to any of the past ones I had dealt with on prior purchases elsewhere. I would absolutely recommend this dealership and most of all our salesman Bobby! He was outstanding! More
Friendly, courteous service staff. I was greeted, concerns were discussed and fears were assuaged. Work was completed faster than promised. I was greeted, concerns were discussed and fears were assuaged. Work was completed faster than promised. More
Woke up to a flat tire so I called my salesman Bobby Kosior who walked me through using my wheel and tire insurance I purchased. So glad I had that extra coverage and the service department was so accom Kosior who walked me through using my wheel and tire insurance I purchased. So glad I had that extra coverage and the service department was so accommodating, they fixed it while I waited! New tire and a happy customer! Thanks to all that helped ❤️ More
Always a pleasure walking into Gary Rome. Friendly staff, knowledgeable sales and service staff. Online appointment setting is easy to use. Would recommend to anyone. Friendly staff, knowledgeable sales and service staff. Online appointment setting is easy to use. Would recommend to anyone. More
Each time went to Gary ROME , always friendly staff. My last visit this week was very good. Andrew in service dept. was extremely nice, very helpful and very friendly. Thank you to him again !! My last visit this week was very good. Andrew in service dept. was extremely nice, very helpful and very friendly. Thank you to him again !! More
My first encounter at this dealership no one acknowledged that I was there and when I ask for a salesperson everyone was busy and I needed to make an appointment, so I left. I gave it another try and Robert that I was there and when I ask for a salesperson everyone was busy and I needed to make an appointment, so I left. I gave it another try and Robert piped right up when I inquired about a vehicle. Robert was very professional and keen to my disability. The only thing I took way to long was the evaluation of my trade. More
Brand New top of the line SUV has a check engine light on. Dealer expects to be Paid for the diagnostic tests. They may be taking this vehicle back very soon as a LEMON on. Dealer expects to be Paid for the diagnostic tests. They may be taking this vehicle back very soon as a LEMON More
I went to Lia Honda and felt pushed and by the time I was finally got to walk out I was so stressed and unhappy. I almost decided to not even get a new car at all ... so we went to Gary Rome Hyundai ( only c finally got to walk out I was so stressed and unhappy. I almost decided to not even get a new car at all ... so we went to Gary Rome Hyundai ( only cause my hubby said let’s just check)..Was in lot looking and Jason A cane outside to talk to us . I felt understood, relaxed and appreciated and he was so transparent and helpful. Didn’t make me feel pressured and got me a good price for my 2024 Elantra lease ! Even was able to get me registered and pick up my car by Monday afternoon! ( we went on a Sunday) Thank you so much Jason and the management team! I will absolutely refer anyone to them. I am so happy with my new car and how everything went down. Also Chris in finance was awesome. Thank you soooo much! More