
Gary Smith Ford Inc.
Fort Walton Beach, FL
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352 Reviews of Gary Smith Ford Inc.
My daughters Explorer had a 303 error code with engine light on. 303 means 3rd cylinder misfiring which caused the car to lurch and motor to shake violently whilst driving. We communicated this c light on. 303 means 3rd cylinder misfiring which caused the car to lurch and motor to shake violently whilst driving. We communicated this code to Ford service as we dropped car off for repair. Ford hen did a 1331$ dollar tuneup to the car and had us pick up car.. Believe this was gouging as tune-ups do not cost 980$ in labor. See invoice attached. Drove car a mile after pickup and returned it as problem still there - engine violently shaking and lurching. Next day Ford Service replaced the coil on the 3rd cylinder only and car is fixed now. The repair cost 141$ and was all that was needed to fix the car. This fix should have been obvious to anyone who could read or google what error 303 means. Ford should not have charged the initial 1331$ tune-up as this was unwarranted, unnecessary, overpriced and did nothing to fix the issue. More
Rob Sansonia is the ideal professional. No haggling, no games, just downright perfection personified. I would absolutely without a doubt buy from rob again. 100% games, just downright perfection personified. I would absolutely without a doubt buy from rob again. 100% More
When looking for a new Ford it is all about Rob Sansonia! An incredible personality coupled with the best knowledge about cars in the industry is a recipe for an incredible shopping experience. Thank you Rob An incredible personality coupled with the best knowledge about cars in the industry is a recipe for an incredible shopping experience. Thank you Rob! More
What a pleasure working with this dealership! They had a great variety of trucks for me to choose from and their staff is so professional. I felt welcomed and not pressured at all. This is how every car d great variety of trucks for me to choose from and their staff is so professional. I felt welcomed and not pressured at all. This is how every car dealership should operate. I highly recommend anyone looking for a car or truck to check out Gary Smith Ford! More
I didn’t know service like I got from Rob S. Even existed. What an outstanding experience! A+ from start to finish! I wouldn’t hesitate to send a friend there. existed. What an outstanding experience! A+ from start to finish! I wouldn’t hesitate to send a friend there. More
No better place, no need to look anywhere else!! #AskForRob is the best there is. Rob is always there to welcome me. Extremely knowledgeable and friendly. He has made a lifetime customer right here! #AskForRob is the best there is. Rob is always there to welcome me. Extremely knowledgeable and friendly. He has made a lifetime customer right here!! More