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Gates Chevrolet of South Bend - Service Center
South Bend, IN
110 Reviews
110 Reviews of Gates Chevrolet of South Bend - Service Center
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October 07, 2019
Gates The wait was rather lengthy, otherwise the visit was fine. Questions and concerns were addressed in a courteous manner. Best mechanic service I have The wait was rather lengthy, otherwise the visit was fine. Questions and concerns were addressed in a courteous manner. Best mechanic service I have used. More
by NNIKKIROB
Verified Customer
September 09, 2019
Service Review Teena provided me with great service and is the main reason I return to your shop that has provided my service needs for the last few years on the mul Teena provided me with great service and is the main reason I return to your shop that has provided my service needs for the last few years on the multiple Tahoes I have owned. More
by JON.MEIER
Employees Worked With
August 29, 2019
Wrong Number, Right Service I had called the McKinley phone number by accident, but went to see Teena on Ireland Road. She got me in for an oil change within 3o minutes of waiti I had called the McKinley phone number by accident, but went to see Teena on Ireland Road. She got me in for an oil change within 3o minutes of waiting - GREAT JOB. She's friendly and has a great smile. More
by Grateful
Employees Worked With
August 13, 2019
Bad customer service The worse experience I have ever experience with a car bodyshop. We took our Toyota here thinking they would do a good job since we got our toyota fr The worse experience I have ever experience with a car bodyshop. We took our Toyota here thinking they would do a good job since we got our toyota from gates down the street. Will never bring our vehicle here again. More
by FRIASJOSE31
Employees Worked With
July 27, 2019
Great service Rick at Gates Body Repair was awesome, he was patient and helpful. Car looks wonderful, I am very pleased. Service exceeded my expectations! Highly r Rick at Gates Body Repair was awesome, he was patient and helpful. Car looks wonderful, I am very pleased. Service exceeded my expectations! Highly recommend! More
by NNIKKIROB
Employees Worked With
Rick O.
July 24, 2019
Easy Process Had some body work completed on my vehicle. Toyota gave me a rental vehicle; the body work completed on my vehicle was perfect! What a positive experi Had some body work completed on my vehicle. Toyota gave me a rental vehicle; the body work completed on my vehicle was perfect! What a positive experience! More
by LunarRock
Employees Worked With
July 23, 2019
Great job by everyone Everyone I dealt with-was very pleasant and professional, all the work was done in a timely manner, and I would recommend to all. Thanks for a job wel Everyone I dealt with-was very pleasant and professional, all the work was done in a timely manner, and I would recommend to all. Thanks for a job well done More
by ADEEMANGUS
Employees Worked With
July 17, 2019
Disappointed. Went to have a minor dent and some scratches removed from my new truck. Arrived at 7am to find my appointment had not been logged, the dent guy was no Went to have a minor dent and some scratches removed from my new truck. Arrived at 7am to find my appointment had not been logged, the dent guy was not available, nor was the shuttle that was supposed to provide transport to leave. After waiting an hour to attempt to get a PDR guy in, they decided to at least buff the scratches out for me. I took an uber to go get coffee and wait. After a couple hours or so, got the call that the truck was completed. Ubered back to inspect final job. Scratches were for most part gone......but, buffing compound was still visible on tailgate, after they "washed" it. Found sticky substance on side of truck that "must have been picked up from the street", after they washed it, somewhere between the shop and parking space I guess. Tire shine applied haphazardly to my wheels, which I NEVER use, with drip runs, uneven spray, and without rotating wheels. Was told the detail guy "was half blind, but the dealership won't send a new guy". I was disgusted at this point and only wanted to leave. I paid for the work and left. Received call next day as they "felt that I wasn't provided with quality work and left unhappy", possibly from the review I left them after having returned home.....They attempted to get an appointment for the dent, which failed due to my work/travel schedule, which means I will have to pay another show for work that they quoted and stated was "no big deal and can be done anytime". Never offered to rewash or detail my truck. Had to pay and do it myself. Extremely disappointed. After purchasing my vehicle from Gates, I expected better service. More
by SHAI29508
Employees Worked With
None above.
July 16, 2019
Oil change I never have a problem when I come here whether it's for a frequent oil change or anything else. Would definitely reccomend this place to others. I never have a problem when I come here whether it's for a frequent oil change or anything else. Would definitely reccomend this place to others. More
by LACE21248
Employees Worked With
July 03, 2019
Trustworthy I always know that when I take a vehicle here that the work will be done as quickly as possible and that it will be done the right way (no short cuts) I always know that when I take a vehicle here that the work will be done as quickly as possible and that it will be done the right way (no short cuts). I also appreciated being able to drop my car off before vacation then coming back and it was all done and ready! I was a bit disappointed I didn't get a free car wash this time (guess my care wasn't dirty enough--I'll make sure it is next time). ;-) More
by LAURAKUCH2999
Employees Worked With
