Gates Chevrolet of South Bend - Service Center

My first visit to this location. Just drive through the service door, answer some questions, hand over the keys and wait for the work to be done. service door, answer some questions, hand over the keys and wait for the work to be done. More

I did not take my car, my nephew did. However they did everything I wanted done before the cold weather set in so we are good to go! everything I wanted done before the cold weather set in so we are good to go! More

My car looks really good. The paint was bubbling off in certain places. It was certain paints that were doing this and Toyota took care of it. They gave us a rental car It took a week to do it. I am very certain places. It was certain paints that were doing this and Toyota took care of it. They gave us a rental car It took a week to do it. I am very happy with the finished car More

When to have an oil change and tire rotation, and had problems afterwards,took back and still having the same problem,I'm not going back,feels like I'm wasting my money, to tell your customer,that they'r problems afterwards,took back and still having the same problem,I'm not going back,feels like I'm wasting my money, to tell your customer,that they're front rim is bent, and not try to replace it nor move to the rear of the vehicle,what type of service is that, and to think I've been doing business with Gates for over 10years, to know they would put me on the road without even rotating the tire to the back of the car is ashamed and damaging to me...I'll never shop with a company that values money more than the customer. Then to lie on the paperwork and say I refused repairs, when I asked for a replacement rim... More

I had body shop repair on my Toyota. I had most of my conversations with Mike. Mike was very professional and answered all my questions. The repair looks good. I was exceptionally glad the repair got don conversations with Mike. Mike was very professional and answered all my questions. The repair looks good. I was exceptionally glad the repair got done sooner than what I was told. I have only one concern and that is I found the back seat had smudges on the passenger side. I know they were not there before the repair because I had to take the 3 layers of dog seat covers off so the back seat could be taken out for the repair according to the job description. Otherwise, I have no complaints. More

Came in to have battery replaced. Top cover was left lying (rattling) on top of the engine uninstalled. Had to return to have it installed. lying (rattling) on top of the engine uninstalled. Had to return to have it installed. More

I found it very easy to schedule, their service was prompt and good explanation of services and answering of my quesitons. I would certainly use Gates body shop again. prompt and good explanation of services and answering of my quesitons. I would certainly use Gates body shop again. More

Everything Teena told me was done & she kept me updated on progress. Work was also done to my expectations as told to me by Teena. on progress. Work was also done to my expectations as told to me by Teena. More

As always I find the service to be great. The staff is honest and the prices are reasonable. I was also glad my wait was short. The waiting room was clean. honest and the prices are reasonable. I was also glad my wait was short. The waiting room was clean. More

Brian and Teena were really great. They and the technician worked on trying to figure out the problem with my car, since it was not obvious. technician worked on trying to figure out the problem with my car, since it was not obvious. More