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Gates Chevrolet of South Bend - Service Center

South Bend, IN

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110 Reviews

110 Reviews of Gates Chevrolet of South Bend - Service Center

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June 27, 2020

Great work and always a lovely time . In and out quickly, with little to no questions from the repair team. Will use moving forward when needed. More

by JOHN.J.GULANICK
Recommend Dealer
Yes
Employees Worked With
Dallas Hann
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2020

It was good the flood light was loose, my son fixed it if not would have lost it. I did not meet any one but Ray More

by MOONDROPS59
Recommend Dealer
Yes
Employees Worked With
Ray Swanson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela
Jun 19, 2020 -

Gates Chevrolet of South Bend responded

Hey there, Thank you for your feedback about your experience with us! I'm sorry to hear the floodlight was loose. We have high standards on our repairs and it looks like we missed a detail. I'm sure it's handled now since your son tightened it but feel free to stop in if you'd like us to look at it too. Again, I'm sorry it was loose in the first place. We're working hard to make your next visit a 5-Star experience across the board. Thank you for your business!

June 15, 2020

I was very pleased with the service that I received. It was very quick and efficient. The coffee was a bonus. thank you, there was no bottled water. More

by RWASH1030
Recommend Dealer
Yes
Employees Worked With
Brian Stanton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teena Abbiehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dallas Hann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2020 -

Gates Chevrolet of South Bend responded

Hey there, Thank you for your great feedback! We appreciate the opportunity to serve you and glad to hear you enjoyed the coffee. Thank you for allowing us to assist you and thanks for choosing Gates!

June 05, 2020

Good service, friendly staff. Quality work. Nice. Nice. Nice. Nice. Nice. Nice. Nice. Nice. N.n.n.n.n.n.n.n.n.n.n More

by NICKBAU1978
Recommend Dealer
Yes
Employees Worked With
Brian Stanton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2020 -

Gates Chevrolet of South Bend responded

Hey there, Thank you for your great feedback and 5-Star rating! We appreciate the opportunity to serve you and we look forward to assisting you in the future!

June 04, 2020

Did an awesome job at fixing my truck. They assessed the problem, let me know step by step, gave me options, and ordered my parts. Fixed it in a day & a half. Everything is working properly & I am very plea More

by SRODEMAN04
Recommend Dealer
Yes
Employees Worked With
Brian Stanton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teena Abbiehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2020 -

Gates Chevrolet of South Bend responded

Hey there, Thank you for your great feedback about your experience with us! We appreciate the opportunity to serve you and we are glad to have help. Thank you for your business and we look forward to serving you again!

May 27, 2020

Great service Took my car in for an estimate after a minor fender-bender and my insurance worked with Gates to get the problem fixed quickly. Friendly and quick ser More

by ANASTASIA.GUIMARAES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2020 -

Gates Chevrolet of South Bend responded

Hey there, Thank you for your great review! We appreciate the opportunity to serve you and are glad to hear you're back on the road. If there's anything else we can assist with, please let us know. Thank you for your business and thanks for choosing Gates!

May 26, 2020

Very helpful and fast. Went in for an oil change & tire rotation. They keep me up to date on all the maintenance and services needed More

by SRODEMAN04
Recommend Dealer
Yes
Employees Worked With
Brian Stanton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teena Abbiehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2020 -

Gates Chevrolet of South Bend responded

Hey there, Thank you for your 5-Star rating and great feedback! We are grateful to serve you and we look forward to assisting you again in the future. Thank you for your business and thanks for choosing Gates!

May 23, 2020

Had an accident looks just like new! Thank you thank you Ray!!! My fix didn't take as long as expected! Thank you! Friendly and courtious just like on Mckinley ! thank you!! More

by LUMBERQUEEN27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2020 -

Gates Chevrolet of South Bend responded

Hey there, Thank you for your great feedback! We appreciate the opportunity to serve you and we are glad to hear it looks just like it's new. Thank you for your business and pleas let us know if we can assist you further. Thanks for choosing Gates!

May 08, 2020

Oil Change and brakes Always take my car here for regularly scheduled oil changes and I am always satisfied withe the service. This visit I added brakes because I had not More

by WEISSFUSSD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teena Abbiehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2020 -

Gates Chevrolet of South Bend responded

Hey there, Thank you for your great feedback! We appreciate the opportunity to serve you and we look forward to assisting you again. I am sorry to hear about the battery and we hope to show you it was a one-time experience--we are sorry! Thank you for your business!

May 05, 2020

Miscommunication they installed a part that i had in the car without doing diagnostics and light came back on and still on after paying 500 More

by beeb1425
Recommend Dealer
No
Employees Worked With
Brian Stanton
2.0
This rating includes all reviews, with more weight given to recent reviews.
Teena Abbiehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
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