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Gates Chevrolet of South Bend - Service Center

South Bend, IN

4.4
116 Reviews

116 Reviews of Gates Chevrolet of South Bend - Service Center

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July 16, 2020

They didnt do anything. They couldn’t fix it so they directed me to the body shop. I did tell them it was about my bumper but they didn’t seem to take that on board. Good directions to the body shop More

by FMURPHY2
Recommend Dealer
Yes
Employees Worked With
None of those
July 16, 2020

Quick turnaround I called on a Wednesday afternoon and was able to get my car in the next morning. I had my car back and fixed (it was an a/c problem) in about 2 hour More

by MHUFF0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teena Abbiehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 13, 2020

I had a low tire. The screw was in the back of my tire. I was able to get a tire the next day. As always great service! More

by SunshineTraverse
Recommend Dealer
Yes
Employees Worked With
Brian Stanton
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2020

The customer service is beyond expectations at this location. When you’re there, you’re treated like family not a customer. I tell my family and friends this location is my choice for my car services, More

by SunshineTraverse
Recommend Dealer
Yes
Employees Worked With
Brian Stanton
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2020

Great service as always! Gates is the only place I'll go for an oil change. They do a great job! They are priced right and the service is always great. More

by CATHYSHAMO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas Hann
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2020

Resolved my vehicles problem quickly and was not as expensive as I feared and turned out not needing a new transmission but a starter that was bad. More

by GOLDNOTE
Recommend Dealer
Yes
Employees Worked With
Brian Stanton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dallas Hann
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2020

Great work and always a lovely time . In and out quickly, with little to no questions from the repair team. Will use moving forward when needed. More

by JOHN.J.GULANICK
Recommend Dealer
Yes
Employees Worked With
Dallas Hann
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2020

It was good the flood light was loose, my son fixed it if not would have lost it. I did not meet any one but Ray More

by MOONDROPS59
Recommend Dealer
Yes
Employees Worked With
Ray Swanson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela
Jun 19, 2020 -

Gates Chevrolet of South Bend responded

Hey there, Thank you for your feedback about your experience with us! I'm sorry to hear the floodlight was loose. We have high standards on our repairs and it looks like we missed a detail. I'm sure it's handled now since your son tightened it but feel free to stop in if you'd like us to look at it too. Again, I'm sorry it was loose in the first place. We're working hard to make your next visit a 5-Star experience across the board. Thank you for your business!

June 15, 2020

I was very pleased with the service that I received. It was very quick and efficient. The coffee was a bonus. thank you, there was no bottled water. More

by RWASH1030
Recommend Dealer
Yes
Employees Worked With
Brian Stanton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teena Abbiehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dallas Hann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2020 -

Gates Chevrolet of South Bend responded

Hey there, Thank you for your great feedback! We appreciate the opportunity to serve you and glad to hear you enjoyed the coffee. Thank you for allowing us to assist you and thanks for choosing Gates!

June 05, 2020

Good service, friendly staff. Quality work. Nice. Nice. Nice. Nice. Nice. Nice. Nice. Nice. N.n.n.n.n.n.n.n.n.n.n More

by NICKBAU1978
Recommend Dealer
Yes
Employees Worked With
Brian Stanton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2020 -

Gates Chevrolet of South Bend responded

Hey there, Thank you for your great feedback and 5-Star rating! We appreciate the opportunity to serve you and we look forward to assisting you in the future!

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