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Gates Chevrolet of South Bend - Service Center
South Bend, IN
116 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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116 Reviews of Gates Chevrolet of South Bend - Service Center
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January 29, 2020
Repaired and ready to go Although I had a very hard to solve problem with the blower fan control switch, Gates continued to work the problem until it was solved at no cost to Although I had a very hard to solve problem with the blower fan control switch, Gates continued to work the problem until it was solved at no cost to me because of the Gates warranty on their work. I am quite happy with their solving my problem. More
by KENNETHGROSS60520
Verified CustomerEmployees Worked With
January 17, 2020
The body shop did exactly what was promised to me. The technician,Mike, called me to discuss the work done on my vehicle. I was satisfied with the job done. technician,Mike, called me to discuss the work done on my vehicle. I was satisfied with the job done. More
by KRNSAILORS
Employees Worked With
Mike
January 14, 2020
I’m happy with the body shop repair job. The only problem was I expected the job to be done on Wednesday? Jan 8th. On the 8th I was told it would be Friday afternoon. So I missed a day of work Thurs problem was I expected the job to be done on Wednesday? Jan 8th. On the 8th I was told it would be Friday afternoon. So I missed a day of work Thursday. Quality is very good. All staff were polite and friendly. More
by PUPFICTIONBOOKS
Employees Worked With
Mike was fair and straightforward about the delay.
January 07, 2020
Great place! My husband and I always get our oil changes and tire rotations done at Gates on Ireland Rd. Our last visit was to get new tires for my 2016 Ford Esca My husband and I always get our oil changes and tire rotations done at Gates on Ireland Rd. Our last visit was to get new tires for my 2016 Ford Escape and they did a great job!! More
by CATHYSHAMO
Employees Worked With
January 02, 2020
Will only work wit Teena if I do come back Went in for oil change, they talked me into adding an additive to it and rotating tires. Not really thinking I agreed. 3 Hours later they came and to Went in for oil change, they talked me into adding an additive to it and rotating tires. Not really thinking I agreed. 3 Hours later they came and told me the lugs nuts would not come off so they broke one lug nut off and instead of charging the 39.00 rate it was 100.00. I paid it, but will not return because they should have let me know that the lug nut would not come off instead of breaking it. I feel I should not have been charged for what they did AND STILL DID NOT ROTATE TIES.. No one should have done that. It was their fault and I should not have been charged. Again, after 3 hours. of waiting, this should have been discussed long before then.NOTHING AGAINST TEENA More
by JUANITA.KUBIAK
Employees Worked With
Was not Teena. She is great. Some other girl waited on me Name????.
December 23, 2019
Helpful Very helpful. Pointed out that the McKinley site probably should have been able to fit me in, but got me in very quickly without any hassle. Very helpful. Pointed out that the McKinley site probably should have been able to fit me in, but got me in very quickly without any hassle. More
by JACOB-DOWNS
Employees Worked With
Don’t remember
December 19, 2019
Great service and friendly staff. Prices were good as well! Pricing and service were, and always has been, good. People are friendly and informed on their recommendations and work that needs completed. Always Pricing and service were, and always has been, good. People are friendly and informed on their recommendations and work that needs completed. Always a fair and accurate quote and get the job done in a timely manner. More
by BRIAN.DENTINO
Employees Worked With
December 18, 2019
Colorado Maintenance While I waited in a comfortable waiting area, my 2005 Chevrolet Colorado had its front end alignment corrected; my heating and cooling blower fan oper While I waited in a comfortable waiting area, my 2005 Chevrolet Colorado had its front end alignment corrected; my heating and cooling blower fan operation corrected; and the leakage at a radiator hose to the radiator repaired with fluid added. All of this work was done in a very timely manner at a reasonable cost. More
by KENNETHGROSS60520
Employees Worked With
December 01, 2019
Always amazing Teena is an amazing person. Love dealing with her. Very friendly and gets things taken care of. Cant ask for a better person. She has great knowledge Teena is an amazing person. Love dealing with her. Very friendly and gets things taken care of. Cant ask for a better person. She has great knowledge of everything More
by BRANDONSHIP1986
Employees Worked With
November 11, 2019
Service Teena A. has always provided excellent service. She is knowledgeable and honest. We have brought our vehicles into Gates for numerous years because we Teena A. has always provided excellent service. She is knowledgeable and honest. We have brought our vehicles into Gates for numerous years because we know that Teena will facilitate any repairs that we need! More
by MITCHELA5482
Employees Worked With
