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Gates Chevy World - Service Center

Mishawaka , IN

4.5
62 Reviews

62 Reviews of Gates Chevy World - Service Center

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June 09, 2025

This is the first time in my life that I have stayed with any dealership for service work on any vehicle. I’m semi retired and I don’t care to do my own work anymore. I have a 2022 pickup Trail boss and my w More

by TSHERRLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabby at Gates follows up with the mechanic if something is missing. Nick was was very efficient this time on the oil change
June 09, 2025

JB is absolutely amazing! He makes coming to Gates an easy experience every time. Thanks JB! More

by miller821223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew "JB" Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terrell Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2025

Excellent mechanics, very well trained and I appreciate their skills. Be sure they are rewarded More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew "JB" Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2025

Always friendly, helpful not pushy. Keeps me up on recommended service needs. Service was fast and complete. More

by admark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew "JB" Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2025

Good service, I feel you care for me and my car, the service is great! More

by Rocueva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Stanton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew "JB" Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Lary
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2025

Customer service is always top notch in the sales room and the service side. Service always seems to get me in and out probably More

by lzandie1111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Samoilis
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2025

I was surprised that I was able to get the oil and filter change done in less that one hour. I was treated with consideration and all my questions were answered by the professional staff. I have always had More

by lipinki20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew "JB" Brown
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2025

The people from sales to service are amazing. ..they do there best to go above and beyond for there customers... More

by CDCNIXON5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Stanton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Lary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabrielle
June 07, 2025

Very knowledgeable & believes the customer comes first! I love how clean the service department & garages are! John J. & the other JB. next to him are great guys! They make it less painful when you writ More

by rcpreacher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teri Calvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew "JB" Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John J. In service dept. is a joy to work with!He is very knowledgeable & believes the customer comes first!!
June 07, 2025

Very quick and good service. Customer service representative was very friendly. And I was out the door. More

by Andre.baldwin75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Lary
5.0
This rating includes all reviews, with more weight given to recent reviews.
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