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Gates Chevy World - Service Center

Mishawaka , IN

4.5
66 Reviews

66 Reviews of Gates Chevy World - Service Center

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June 08, 2025

I was surprised that I was able to get the oil and filter change done in less that one hour. I was treated with consideration and all my questions were answered by the professional staff. I have always had More

by lipinki20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew "JB" Brown
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2025

The people from sales to service are amazing. ..they do there best to go above and beyond for there customers... More

by CDCNIXON5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Stanton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Lary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabrielle
June 07, 2025

Very knowledgeable & believes the customer comes first! I love how clean the service department & garages are! John J. & the other JB. next to him are great guys! They make it less painful when you writ More

by rcpreacher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teri Calvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew "JB" Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John J. In service dept. is a joy to work with!He is very knowledgeable & believes the customer comes first!!
June 07, 2025

Very quick and good service. Customer service representative was very friendly. And I was out the door. More

by Andre.baldwin75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Lary
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2025

I have no problem setting service appointments with my advisor John janiak he does a great job and always takes care of me More

by Maximusdsh31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Janiak
June 07, 2025

Very professional completed work in less time than expected. I will be a returning customer More

by BOONERICHARD55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Lary
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2025

The workers at the service center outer very cordial and friendly. I’m in and out in a timely manor. Great job! More

by theresismith03
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Lary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Young lady at intake desk. Very friendly and nice
June 07, 2025

Been here several times for warranty work and have nothing but trouble.... dirty headliner i had to clean, back up camera with a pinched wire from poor install, sayinf my truck will be done and got th More

by jL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Stanton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew "JB" Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Lary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John j
June 06, 2025

This dealership is extremely efficient but prices often extremely high. There are times when convenience outweighs the cost. More

by OTISHALL1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew "JB" Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2025

Able to get my Trailblazer in and analyzed quickly. Service Department works well together. They explained the issues in a way that I can understand. More

by ltcisco1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teri Calvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Stanton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew "JB" Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Lary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teri in Sales
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