Gates Chevy World - Service Center

Very professional and kind, everything is explained so you understand what’s going on. I thank them for being patient with me. you understand what’s going on. I thank them for being patient with me. More

They are courteous and very caring. They try to meet you where you are in your needs. They try to meet you where you are in your needs. More

This dealership had a great selection . I actually purchased my last auto (suburban) from here as well. The staff was kind and professional . Angel was my salesperson and he did a phenomena I actually purchased my last auto (suburban) from here as well. The staff was kind and professional . Angel was my salesperson and he did a phenomenal job . More

JJ is always a great person to come to with my problem child of a suv. child of a suv. More

This dealership has always been honest, courteous and professional. I have taken my last three vehicles to them and have always left believing they were concerned for me and listened well to my explanat professional. I have taken my last three vehicles to them and have always left believing they were concerned for me and listened well to my explanation of issues. I recommend anyone getting service at Gates in Mishawaka, Indiana, I'm sure you won't be disappointed. More

They do an excellent job. Very polite and friendly. Make sure you are taken care of Very polite and friendly. Make sure you are taken care of More

Love the dealership love Jonny always great service! ! Our vehicles are well taken care of thank you!! ! Our vehicles are well taken care of thank you!! More

Very helpful, willing to take their time to explain any issues found or work that needs to be done. No pressure from our service rep to upsell on things that don't need to be done. Very much appreciated. issues found or work that needs to be done. No pressure from our service rep to upsell on things that don't need to be done. Very much appreciated. More

They went out of their way to get the car I wanted, which they had to get from another dealer. I go back for servicing and they are professional and polite. Would recommend. they had to get from another dealer. I go back for servicing and they are professional and polite. Would recommend. More

I got charged 477. 00 for a spliced in two wire harness plug the size of a quarter, 20 minute job max! no parts had to be removed to access it. They neglected to see oth 00 for a spliced in two wire harness plug the size of a quarter, 20 minute job max! no parts had to be removed to access it. They neglected to see other wires that are exposed from a squirrel chewing the wires so the job is not complete. I don't mind paying for quality Workmanship but I refuse to give them anymore of my business. They know how I feel and acted like they could careless. I asked JD if he thought that was a fair price and I also asked for the mechanics documented time for the repair and he would not show me the time and said he thought it was a fair price. When they called me to tell me what they had to do in making the repair they made it sound like the harness needed to be replaced but alI l got was a spliced in plug end that can be purchased for just a few dollars. I now know that I can not afford to pay them for any major work done. I feel like it would most likely be wiser to buy from some other dealer. More