Gates Toyota

The Service Team is Greatly Appreciated These guys always do a great job! Thank you for all you do! It’s refreshing to go into a dealer and be treated so well and with respect. These guys always do a great job! Thank you for all you do! It’s refreshing to go into a dealer and be treated so well and with respect. More

Choices I have trouble making choices. The sales associate (Missy) was very helpful and patient with me. I knew I wanted a Sienna but wasn’t sure about all th I have trouble making choices. The sales associate (Missy) was very helpful and patient with me. I knew I wanted a Sienna but wasn’t sure about all the possibilities of model I wanted. She asked all the questions to help me get to what I thought I wanted. We eliminated several choices until I finally was satisfied with my final choice even though it took 2 days to get there. Still she was very patient and grateful that I could finally make my decision. I am very pleased with my 2020 Sienna XLE. More

Quick and easy 5K maintenance on my lease. Gates was super quick with the 5K maintenance for my lease. I was able to get an appointment the same day I called, which got me in and out within 25 Gates was super quick with the 5K maintenance for my lease. I was able to get an appointment the same day I called, which got me in and out within 25 minutes. The customer service was great as well and everyone was upbeat and friendly. Also love that Toyota covers the cost of the maintenance. More

Great Customer Service (nice) The price was within my budget and the service was nice great job everyone will definitely be back for all my repair on my Rav 4 The price was within my budget and the service was nice great job everyone will definitely be back for all my repair on my Rav 4 More

Brake job (*calipers) completed perfectly. Called service department about the brakes producing a clicking sound when pressing. Calipers had dried out. New calipers. Brakes are now smooth, pe Called service department about the brakes producing a clicking sound when pressing. Calipers had dried out. New calipers. Brakes are now smooth, performing great again. Thanks. More

Fast & efficient your always very courteous, the only thing you keep calling me Rose It's Renee. Great service program though. Got me right in and out your always very courteous, the only thing you keep calling me Rose It's Renee. Great service program though. Got me right in and out More

Great They have always been very helpful. I would highly recommend them to anyone. I always schedule my next appointment so I am ready to head to keep my v They have always been very helpful. I would highly recommend them to anyone. I always schedule my next appointment so I am ready to head to keep my vehicle running smoothly More

my birthday present Went to the dealership to buy a new car, my birthday was coming up. Checked out the Prius and Camry hybrid . The seats in the Prius just didn't feel r Went to the dealership to buy a new car, my birthday was coming up. Checked out the Prius and Camry hybrid . The seats in the Prius just didn't feel right to me for a long trip.The Camry seat was perfect for me so I got that car. Dealing with Drew and his Manager was great they did everything needed to get my business. I verified my price with the online apps and I got a good deal. Thanks Drew and Jason. So far my new car is just humming along like a Toyota should, that's why I bought it! My only criticism is the way the finance office does the paper work, not as transparent as I would like it, but that's the way they do it. More

Service and purchase of new car. Gates Toyota has always taken care of me. 10h vehicle purchased here and will continue. Service department always friendly and know me by name. Treat Gates Toyota has always taken care of me. 10h vehicle purchased here and will continue. Service department always friendly and know me by name. Treat their customers well. More

new tires/ alignment/ brakes I came in to have a oil change and met Stephen who was pinch hitting from the service dept. I asked about new tires and brakes. He came up with severa I came in to have a oil change and met Stephen who was pinch hitting from the service dept. I asked about new tires and brakes. He came up with several alternatives. He fully explained the advantages and I felt comfortable with my decision to proceed with the tires with an alignment and he said when I returned on Friday the brakes could be inspected as well. Once again Stephen reviewed my options with me and I decided to have the brakes worked on as well. I found Stephen to be professional and very helpful without the feeling of being pressured into a decision, Patrick Albert More