Gates Toyota - Service Center

They have been our preferred place for a number of years now. Always great service. now. Always great service. More

The Gates Family has done an excellent job serving the Michiana Community in multiple locations with value and excellence. We have purchased multiple vehicles from them and also enjoy any maintenance they Michiana Community in multiple locations with value and excellence. We have purchased multiple vehicles from them and also enjoy any maintenance they’ve done. More

Excellent, congenial, effective and thoughtful customer service. Horrible use of styrofoam-it ruins the environment service. Horrible use of styrofoam-it ruins the environment More

Going there for years and service is always great. People always friendly. Thank a lot. People always friendly. Thank a lot. More

I want to thank Brian Winston-Williams and his whole staff; I had my Jeep detailed and was able to get my Valve Cover fixed. Thank you, Jesse, in Service and the Techs that fixed my Jeep and Dawyne that staff; I had my Jeep detailed and was able to get my Valve Cover fixed. Thank you, Jesse, in Service and the Techs that fixed my Jeep and Dawyne that detailed my Jeep. My jeep looks brand new in the inside. My Jeep runs smooth now. Thank you, Guys. More

Took my 2023 Corolla in 5000 mile service. The service department broke my front bumper then tried to hide it by just tucking my splash guards on the wrong side of one another. I get a call te The service department broke my front bumper then tried to hide it by just tucking my splash guards on the wrong side of one another. I get a call telling me that they will fix their damage if I pay 800 dollars. This is beyond deceitful. Gates has a horrible service manager who hung up on me. Extremely professional kind of response. Stay as far away from Gates as possible. Very deceitful people across-the-board. Buyer beware! More

If you want to be scammed, this is the place to go. They do not operate honestly and are more than eager to cheat you out of money and/or your vehicle. Go ANYWHERE else. This place seems establishment They do not operate honestly and are more than eager to cheat you out of money and/or your vehicle. Go ANYWHERE else. This place seems establishment connected and I feel is likely as corrupted as it gets. DO NOT surrender your desirable vehicle to these people, chances are you'll never drive it again. More

I payed for a tire rotation and I know my tires weren't rotated. Service I payed for wasn't completed rotated. Service I payed for wasn't completed More

Showed up for my appointment, only to be told no tech available. Waste of tome available. Waste of tome More

Told me I needed a new alternator and serpentine belt. $1013.00 later, I pick up the car, drove it 3 miles home and the next day the battery was dead. Now I have to go through the whole ordeal again. T $1013.00 later, I pick up the car, drove it 3 miles home and the next day the battery was dead. Now I have to go through the whole ordeal again. The person I spoke with didn't know what was installed in the car. I had to wait a week to get it in to be checked out initially, I was supposed to be in Indy to see my grandson Friday, but I will have to be at the service center instead at 7am. I'm retired. I thought going to a Toyota dealership and service Center I would be getting the proper service for my vehicle. Now I have to charge the battery, which is new, and arrange transportation to get home and back to collect the vehicle. I don't imagine that will be a good scenario and I'll probably have to buy another $200 battery. Not happy at all. I normally have them do my oil service and filters. I have had problems with them over filling the oil and under inflating the tires. Up charge for extra oil! More