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Gates Toyota - Service Center

South Bend, IN

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531 Reviews

531 Reviews of Gates Toyota - Service Center

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October 14, 2020

They diagnosed and fixed my problem quickly and got me on my way. The waiting room was a good place to work while the car was serviced. Many thanks! More

by DIANN.PARSONS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Mackin
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2020

As always Gates provided courteous and professional service. We’ve been a Gates customer for over 35 years. Best in the business! Five stars again! More

by TomS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Mackin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2020 -

Gates Toyota responded

Hey Tom, Thank you for your positive note! We look forward to assisting you in the future!

October 07, 2020

I always have been very happy with the work of your service team and how courteous and professional they always are with me. Thanks so much. More

by MORADECKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Mackin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ferrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2020

Friendly, kept me updated on progress. Finished when promised. It was easy to make an appointment that fit my schedule. Thank you for not treating me like a woman who doesn't understand how a car works. More

by LAVENDERCRAFT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarod
October 03, 2020

The work was excellent. Brian was courteous and very helpful. Ryan answered my question on my warranty very efficiently. Over all the experience was satisfying. More

by GENEANDNANCYTUTTLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Burdue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2020

Great price for an oil change. Paid $50 bucks for full synthetic and a tire rotation! Service personnel were very courteous and the service was quick. More

by JLSTACY506
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Mackin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ferrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2020

Great people and always terrific service. Thank you.xxx Great people and always terrific service. Thank you. xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx More

by LOCKWOOD.1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2020

I feel completely confidence in using Gates for my service they found an issue that no one else found and acted immediately to show me a safety issue. Thanks More

by RONZIMMERMAN57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2020

I am always glad to get an appointment when I need it and they are usually very good about keeping the time as short as they can. More

by CARCH0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Ferrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2020

Every time I use Toyota Service the experience is always top shelf. Everybody is knows what they're doing and they provide timely service and suggestions. More

by TONYSTEIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Mackin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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