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Gates Toyota - Service Center

South Bend, IN

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531 Reviews

531 Reviews of Gates Toyota - Service Center

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March 25, 2021

I don't want to write recommendations for advertising on my name. This is a reason for leaving this dealership which I prize for their service. More

by DACCOFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Ferrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2021

Brian is always a help great on giving advice too!!! I Brian is always a help great on giving advice too!!! I always looked forward to the good service!!! Thank you!! Fast service! In and out NO problem More

by Mjkronewitter52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2021

I got my oil changed by the time I got.home it leaked out all over the ground I lost time at work because of this More

by KENSBLACKVET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stephen Mackin
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 16, 2021

Mike and Brian and Stephen are always a marvelous help n great on giving advice too!!! I always looked forward to the good service!!! Thank you!! More

by JUSTOTHERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Mackin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ferrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2021

Staff is friendly and calls me by name. Work is consistently good and they always start on time. They always let me know what's going on and get things done in a timely manner. More

by MELISSA.GARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Mackin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ferrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2021

As usual, Brian took good care of me: Scheduled a shuttle ride to and from my office; Service was quick and competed ahead of schedule More

by BLAMIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2021

From the scheduling, to my arrival, the advised wait, and finally the completion of my service the staff was friendly and helpful. Car maintenance is not something I eagerly look forward to but the Gates tea More

by BOETHIUS52
Recommend Dealer
Yes
Employees Worked With
Brian Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2021

As usual, they began servicing my car on time and they informed me of exactly what they did. Everyone wore masks as COVID precautions, to my appreciation. More

by KIRBSERV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Mackin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ferrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2021

My Prius' routine maintenance at 45,000 miles was attended to quickly and efficiently this past Monday. Stephen is very friendly and professional at the same time. More

by JML18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Mackin
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2021

This would be a five-star review except for one recurrent problem. I bought my car 10 years ago and all was well until my husband also bought a Toyota a couple of years ago. Since then, all records are under More

by MJRAPPELT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Ferrara
3.0
This rating includes all reviews, with more weight given to recent reviews.
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