531 Reviews of Gates Toyota - Service Center
Service and tire rotation I feel confident they service my vehicle the same as they do their own. First come first serve. Comfortable clean waiting area. Vending machines. Comp I feel confident they service my vehicle the same as they do their own. First come first serve. Comfortable clean waiting area. Vending machines. Complimentary coffee. More
Intermittent dynamic cruise failure This was a very frustrating problem, because it was so intermittent and the service team at Gates could not duplicate the problem. They guided me thro This was a very frustrating problem, because it was so intermittent and the service team at Gates could not duplicate the problem. They guided me through the corporate service process and the patience and professionalism shown at Gates service was outstanding. Brian, especially, and the whole team there was great. More
Great Service Personnel has changed since my last visit and for the better! Couldn’t believe how fast they were compared to previous visits. Don’t remember the nam Personnel has changed since my last visit and for the better! Couldn’t believe how fast they were compared to previous visits. Don’t remember the name the person at intake/register, but he was very friendly and had a smile on his face. More
Good job I always have a good experience, friendly employees. The only issue is that I asked about wipers and i was told it would be $30. When I got my receip I always have a good experience, friendly employees. The only issue is that I asked about wipers and i was told it would be $30. When I got my receipt they were $10. each and $5.00 eash to install. What did it take 3 minutes each to replace and you charged $10. I knew there would be a labor charge but I just thought that was a little much. More
Gates Toyota, Went in to get new tires installed, that installation went well. Was there just an hour and a half. The waiting room is comfortable and clean. When my Went in to get new tires installed, that installation went well. Was there just an hour and a half. The waiting room is comfortable and clean. When my service was complete brain mentioned to me that my truck frame had holes in it and took photos of the holes and informed me of the warranty recall campaign that Toyota had to cover the corrosion problem with Tacoma trucks and got the process going to notify Toyota of the holes in my frame. Brian really help me a lot. More
Great service Everg time I go in for service I am always receive a warm welcome. The staff works hard and gets me in and out as soon as they can. Everg time I go in for service I am always receive a warm welcome. The staff works hard and gets me in and out as soon as they can. More
Great Oil Change / Tire Rotation Coupon The Gates coupon to have a 10,000 mile synthetic oil change with Toyota filter, tire rotation, and multiple inspections for $59 is a terrific deal. So The Gates coupon to have a 10,000 mile synthetic oil change with Toyota filter, tire rotation, and multiple inspections for $59 is a terrific deal. Some dealerships will charge $100 or more just for a synthetic oil change. Al Large Gates customer since 1986 More
I drive from Michigan for a reason I drive to your dealership from Michigan about 45minutes each way, although there are two other Toyota dealers a lot closer to me. I like the service I drive to your dealership from Michigan about 45minutes each way, although there are two other Toyota dealers a lot closer to me. I like the service writers and all the work I’ve had done is solid. I feel like I’m not being jerked around and lied to and I believe your mechanics are top notch from my experiences. The service is fast,friendly, and fair. That’s a lot more than most others and why I’ll continue to do so. Best regards, Jake More
Great Service on Short Notice Called Gates to see if they could check my battery and antifreeze. My truck wasn’t starting right. They had me bring it in that afternoon Everythin Called Gates to see if they could check my battery and antifreeze. My truck wasn’t starting right. They had me bring it in that afternoon Everything checked ok. More
Knowable. Maintence times checked On the vechile. Tech was very good at going over the vechile and catching problems. Service adviser explained repairs needed & Maintence times checked On the vechile. Tech was very good at going over the vechile and catching problems. Service adviser explained repairs needed & cost in detail. More