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Gates Toyota - Service Center

South Bend, IN

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531 Reviews

531 Reviews of Gates Toyota - Service Center

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February 24, 2021

Service was quick and efficient , waiting room was comfortable, hopefully soon we can get back to normal and provide complimentary coffee, overall a good experience More

by DOUGBALDINI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarod Downs
February 24, 2021

Excellent customer service and work was completed within the time frame given, which is often not the case👍 They were also forthcoming about the work that needed to be done rather than trying to sell servi More

by SGOODWIN6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ferrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2021

Well, as usual, my favorite place to go for service. I don’t think I would go anywhere else. This time a video of the inspection was taken and sent to me and it was an ingenious idea. I learned a couple More

by MNEMES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Mackin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ferrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2021

Very helpful and understanding when it came time to diag the problem and then let me know what they found and how much it would be to fix it, it was nice that they were not pushy in anyway to get me to spen More

by DAMAKB2426
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2021

The service department did a great job getting me checked in. My wait time was very reasonable. The price to fix my tire was reasonable. More

by HILERJJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2021

Came in for my Toyota care service and was out in 45 minutes. Very friendly service. Enjoy the waiting area which was clean and inviting. More

by PARKER.ALEX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2021

Brian is great to work with! He is very knowledgeable and caring. There is no pressure of feeling like I have to purchase something. Thanks! More

by BSAGARDNER320
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2021

Every time I go back there they do a fantastic job and back in the time they said and it came back clean good job!!! More

by SCOTTTABLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Ziegert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ferrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2021

Had oul change. The girl who took the order was kind, considerate, n efficient. She knew what my veh needed Got it in n out without any problem More

by ALANTOBYCHA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
The men who did the oil change very efficient n cordial
February 09, 2021

Always excellent service. These guys are the best in the area when it comes to getting your vehicle taken care of. They always treat you right and treat your vehicle right. More

by TJACKSON23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Mackin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ferrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
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