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Gates Toyota - Service Center

South Bend, IN

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531 Reviews

531 Reviews of Gates Toyota - Service Center

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February 08, 2021

Great work, service was quick, employees were friendly and helpful. The dealership was clean and made the visit a positive experience, ready for my next visit. More

by KEN.BLACKFORD56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Mackin
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2021

The entire team always does a great job. The service was fast and affordable. Brien is a good friend of mine and is very smart and professional. Thank you all More

by DIONDESHAWN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brien Winston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ferrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Delia Willis
February 04, 2021

hi pressure left wife feeling very uneasy about her recent visit. most likely will look for a different alternative to getting the vehicle serviced in the future. More

by STEVIEDANPAC
Recommend Dealer
No
Employees Worked With
not sure
February 03, 2021

Good service. , past record did not show tire rotation, which my records did show, went and had them rotated again.. Resonance time wait car wash coin given, didn't do then, too cold outside. Will do anoth More

by marylou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Ferrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2021

Always friendly and helpful, enjoy going because I trust they’ll do exactly what I need for my car- I tell anyone that says they need a oil change to go to you guys More

by mariagarza665
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Ferrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2021

They always make getting my vehicle serviced easy - fast - and simple. They are friendly - professional - and always ready to take care of my car service needs. More

by DINANICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Mackin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ferrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 23, 2021

Great job as usual! Checked out the cruise computer for me as I had experienced some some abnormal rpm increases without a change in speed. All checked out. Also replaced the key battery. More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Mackin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ferrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2021

The shuttle made it easy to drop my car off before work and pick it up later. The Service Center was able to accommodate my schedule to pick up my vehicle at lunch which greatly helped. More

by TMc1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Ferrara
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2021

Our appointment was right on time. The service was fast and friendly and everything was explained to us. Also, we were happy with the price. More

by MVPBOB
Recommend Dealer
Yes
Employees Worked With
Stephen Mackin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ferrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2021

Clean, efficient, friendly, courteous, timely, knowledgeable, do a quick job. Never pushy about services. Clean waiting room. Sometime you could use a different TV channel. More

by MIMSIE529
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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