Gates Toyota - Service Center

Made an appointment day before for our Toyota Care Service, oil change, tire rotation, everything went smoothly, we were done promptly. Everyone was wearing masks, in service & waiting area. Went very Service, oil change, tire rotation, everything went smoothly, we were done promptly. Everyone was wearing masks, in service & waiting area. Went very smoothly. More

I feel I can trust the service people to do what needs to be done and not try to sell me what doesn't need fixing. be done and not try to sell me what doesn't need fixing. More

loved the video inspection! Everyone is always friendly and helpful - I never feel like I am pressured into anything. I just always feel like I'm well taken care of. and helpful - I never feel like I am pressured into anything. I just always feel like I'm well taken care of. More

They are always very prompt and explained things well. There was a social distancing issue in the waiting area and some customers had their masks taken off. well. There was a social distancing issue in the waiting area and some customers had their masks taken off. More

Great responsiveness. I called in the morning and had an appointment for 1:00 pm for regular maintenance. My 2012 PriusC has over 133,000 miles and the only thing I've done it get it serviced regularly at G appointment for 1:00 pm for regular maintenance. My 2012 PriusC has over 133,000 miles and the only thing I've done it get it serviced regularly at Gates. I won't go anywhere else. More

As usual Gates did we by me. They fixed my car and.got it back to me several days. Early. As usual I am very happy with Gates. it back to me several days. Early. As usual I am very happy with Gates. More

Positive, professional service staff who advise me on services not needed and why a service was suggested. Always a good experience. Thank you for great customer service services not needed and why a service was suggested. Always a good experience. Thank you for great customer service More

Everyone was very professional and pleasant to me. I will continue to take my cars to Gates for service. I have recommended others to use Gates for service. continue to take my cars to Gates for service. I have recommended others to use Gates for service. More

The wait was a bit too long for what I needed. Good to receive updates at least every 25 minutes or so that way you can plan a little better. receive updates at least every 25 minutes or so that way you can plan a little better. More

christmas ece car was towed in took care of it promptly so i could have car over the weekend thanks to steve a big thank you so i could have car over the weekend thanks to steve a big thank you More