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Gates Toyota - Service Center

South Bend, IN

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531 Reviews

531 Reviews of Gates Toyota - Service Center

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December 27, 2020

Mike in service helped me greatly like he always does!! It was just a tire with nail in it this time!! Thank you so much! More

by JUSTOTHERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Ferrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2020

As.usual, my experience at Gates was stellar. I have come to rely on, and trust Gates.for all my Toyota needs. I am so happy to have found Gates. More

by juanitasigns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Mackin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ferrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2020

I hav e had very good service at gates. When I call they are very friendly. The building is also very clean and neat. I have a good relationship with Brian Gardner More

by EILEEN61140
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2020

As usual,Your team provided us with excellent As usual, Your team provided us with excellent service! They're all professional grade employees. Best wishes to all. Merry Christmas and More

by AWITT2169
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Gardner
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2020

They always want to sell you extra stuff. We said, “we just need the routine service for 50k miles” and they kept wanting to add a bunch of extraneous stuff, even though we told them we were on a time cru More

by PGUENTERT60681
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gardner
3.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Mackin
3.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ferrara
3.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2020

My appointment was promptly honored. The service center provided video clips of the actual services and findings. It was informative. The service was completed faster than expected. More

by CHUJEWEL1
Recommend Dealer
Yes
Employees Worked With
Brian Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2020

Have always had great service here. They caught the fact my tires were in need of replacement and took very good care of me. Always friendly and efficient. Thanks guys! More

by EVANATA15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Mackin
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2020

They were great. They did my normal service, but also found a weak battery and replaced it under warranty. They took care of my leaking heat pump under warranty as well. Got everything done in just a f More

by CAREYTREESH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Ziegert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Mackin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ferrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2020

Every time I come in to get work done on my Sleigh I’m taken care of and I know everything will be great Thanks More

by SANTA-GARY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Mackin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ferrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2020

It's always easy to schedule a maintenance service with Gates! I also really appreciated that the staff knew when my ToyotaCare was ending and upgraded me to the more expensive 20,000 mile service (even th More

by SYDNEY.EZELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Mackin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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