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Gates of Elkhart
Elkhart, IN
256 Reviews
When you want an amazing experience buying your next vehicle, you should come to Gates of Elkhart in Elkhart IN. We have a great selection of both used and new vehicles that we think that you're going to love. And we're super excited to show you exactly how we can help you with our amazing sales team. Plus, at our dealership near Mishawaka IN, we help you throughout the entire process so that you're always getting the best when it comes to a great finance program. We even have a service center that used only genuine OEM parts, so that we can continue to take care of your and your vehicle well after you've purchased it from us.
Our customer service is second to none because we always take the time to ensure that drivers around Goshen IN and Granger IN have an outstanding experience. Whether you want to get into a used vehicle from us because your old one is dying or because you just want a new one because you fell in love with one on our lot, we'll take care of the entire experience. We ensure such a high-quality experience because we want you to tell your friends and family about us so that they want to talk to us when it's time for them to buy a vehicle.
So if you're ready to get into a vehicle from Buick, Chevrolet, GMC, Toyota, or Scion, make sure that you come to us and see our collection in person. We'll be happy to give you a tour around the lot and get to know your preferences. We'll also be pleased to allow you to take one for a test drive. Plus, you'll get to meet all of the amazing people who will make your car buying experience go as smoothly as possible.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Workmanship
Service Time
Service Communication
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 256 reviews
July 06, 2025
I was welcomed as a new customer. I found a car and everything was handled efficiently. I found a car and everything was handled efficiently. More
by gjthomas363
Verified Customer
July 04, 2025
At first I thought this was a good place but after this last service visit I am EXTREMELY upset and disappointed in their service and business practice. I brought my car in for an oil change for the second last service visit I am EXTREMELY upset and disappointed in their service and business practice. I brought my car in for an oil change for the second time. They completed this in a timely manner, just as before, and I was thrilled to have my car back that same day. Unfortunately the service member managed to get black grease on my headliner, but no one said anything to me. After I had left, I noticed the damage and I immediately sent my dealership contact a text. I informed the office and was told to bring my car back in and they would clean it up, no problem. I didn't have high hopes considering that they managed to dirty the furthest thing from the oil filter during my oil change...and Im glad I didn't set myself up for disappointment...again. It now looks like some dirty water leaked into my car and has left disgusting and large water/dirt marks on the headliner. I am livid. I have been without my car for multiple days now simply because they lack the foresight and integrity and tried to pass off a crap job as a completed task. 2/10. I do NOT recommend. More
by asevans36
Employees Worked With
Other Employees :
Erica, unknown employee texting me, service employee(s)
July 02, 2025
Great service excellent price. Great workers I’ve always had great experience. The people are great. Great workers I’ve always had great experience. The people are great. More
by Penny
Employees Worked With
June 28, 2025
I take my work van here for service and the team is great. They are always super helpful with working around my schedule and the van is well taken care of by there technicians. great. They are always super helpful with working around my schedule and the van is well taken care of by there technicians. More
by philip.salisbury
Employees Worked With
June 26, 2025
They handled my needs except they are too expensive ,Silver Becker is a great salesman ,Silver Becker is a great salesman More
by darcat
June 25, 2025
Great service. Very professional and friendly they always treat me right. Also they are very knowledgeable Very professional and friendly they always treat me right. Also they are very knowledgeable More
by maryjobemiller
Employees Worked With
June 25, 2025
went to get a tailight and starved for a week because gates charged me about 200 dollar s for a ten dollar Job gates charged me about 200 dollar s for a ten dollar Job More
by pompeygloria4
Employees Worked With
June 13, 2025
Kevin and the service staff do outstanding work. Very happy with their efforts. Word word Very happy with their efforts. Word word More
by SMURFGOBLUE
Employees Worked With
June 12, 2025
It good service and fast service didn’t have to wait long thanks for the service thanks for the service More
by Tammylh9
