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Gates of Elkhart
Elkhart, IN
267 Reviews
When you want an amazing experience buying your next vehicle, you should come to Gates of Elkhart in Elkhart IN. We have a great selection of both used and new vehicles that we think that you're going to love. And we're super excited to show you exactly how we can help you with our amazing sales team. Plus, at our dealership near Mishawaka IN, we help you throughout the entire process so that you're always getting the best when it comes to a great finance program. We even have a service center that used only genuine OEM parts, so that we can continue to take care of your and your vehicle well after you've purchased it from us.
Our customer service is second to none because we always take the time to ensure that drivers around Goshen IN and Granger IN have an outstanding experience. Whether you want to get into a used vehicle from us because your old one is dying or because you just want a new one because you fell in love with one on our lot, we'll take care of the entire experience. We ensure such a high-quality experience because we want you to tell your friends and family about us so that they want to talk to us when it's time for them to buy a vehicle.
So if you're ready to get into a vehicle from Buick, Chevrolet, GMC, Toyota, or Scion, make sure that you come to us and see our collection in person. We'll be happy to give you a tour around the lot and get to know your preferences. We'll also be pleased to allow you to take one for a test drive. Plus, you'll get to meet all of the amazing people who will make your car buying experience go as smoothly as possible.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 267 reviews
October 06, 2025
Great sales people and the service department did a great job. The women that checked me in on October 2nd 2024 was very knowledgeable and kind will always use Gates of Elkhart for my 2024 Rav4 LE Service job. The women that checked me in on October 2nd 2024 was very knowledgeable and kind will always use Gates of Elkhart for my 2024 Rav4 LE Service More
by Michael
Verified Customer
September 30, 2025
I prefer to make appointment hoping I get in without a long wait. I'm never told who will be working on my truck. So grateful for the Elkhart service center. The girls at the service counter have always b long wait. I'm never told who will be working on my truck. So grateful for the Elkhart service center. The girls at the service counter have always been GREAT. Knowledgeable, Helpful and Friendly to mention a few. More
by LIMMYMAMA
September 16, 2025
Much confidence in everybody that I worked with knew that I would get back my truck and far better condition worked out very well I would get back my truck and far better condition worked out very well More
by HENRYBORR
Employees Worked With
August 28, 2025
Mishawaka tells me nothing wrong with my truck. But elkhart says I need to replace most of my front end....sombody lied....plus I bought my truck of u 2 years ago and it's been problem after probl But elkhart says I need to replace most of my front end....sombody lied....plus I bought my truck of u 2 years ago and it's been problem after problem .....I will not come back More
by sivart2446
Employees Worked With
August 26, 2025
Took a little longer than expected but my vehicle runs great again No more noise great again No more noise More
by vharman1982
August 25, 2025
Your oil changes are entirely way too high for someone who bought from your store. People spend a lot of money at your store and to charge them $106 for an oil change is absolutely ridiculous. I never pai who bought from your store. People spend a lot of money at your store and to charge them $106 for an oil change is absolutely ridiculous. I never paid that Zeiglers, with that being said I will longer be getting my oil changed there again. I know losing my business will not hurt you. But you should take this in consideration, for future customers. More
by bennettdon25
Employees Worked With
Teena
August 17, 2025
Teena and Erika has always gotten back to us right away, with the status of all of our vehicles, and with any updates that needed repairs. They are friendly and always answer any questions we have. We will with the status of all of our vehicles, and with any updates that needed repairs. They are friendly and always answer any questions we have. We will continue to use this dealership for our vehicles service needs. Always a great experience. More
by Sabrina
August 07, 2025
Gates has always been very kind to me and Have done their job with great efficiency. If I ever have a problem not understanding something about my vehicle, they always pull through and explain it to me or fi job with great efficiency. If I ever have a problem not understanding something about my vehicle, they always pull through and explain it to me or fix my issue. Thank You. GATES Family. More
by B Bowen
