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Gates of Elkhart - Service Center

Elkhart, IN

4.0
92 Reviews

92 Reviews of Gates of Elkhart - Service Center

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June 11, 2025

I have not used Elkhart dealership. I purchased my car in Mishawaka Gates. The salesman, Jim, was super. Got me what I needed. More

by jfhoov60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Scheibelhut
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teena
June 09, 2025

Pleased with the service and attention to detail. Always greeted with a smile and hello. More

by jmburton_60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Scheibelhut
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2025

Gates only did what was needed. Did not push a lot of recommendations on me. More

by BENHURT1013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Scheibelhut
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2025

The group of people working at Gates service departed are wonderful. I feel like they only do what needs to be done on your car and do not add a bunch of unnecessary work just to make a buck. They are always More

by jenchoate12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Scheibelhut
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tina in the service department is wonderful!
June 03, 2025

Good customer service. Very professional and very polite. I was pretty much in and out More

by shellyhouston72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Scheibelhut
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2025

Fantastic friendly and always feel like they are honest and doing what's right but not extra Great Managers!!! More

by MTHOMAS32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Scheibelhut
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Radford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Carratura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Landon Wiegand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2025

Very professional and efficient. Everything is very clean and organized. There bathrooms are very clean also. More

by Vmbeckman
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Scheibelhut
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2025

The tech didn't type in the correct mileage on my summary report or rotated my tires that I paid for. More

by Kathleen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
May 27, 2025

My glove compartment box wasn't put back together properly with this last oil change. Everytime I get an oil change here something is not properly put back together. More

by ERICA.GORDY.15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know name
May 24, 2025

The service desk assistant Erica is awesome. Great service and personal assistance. Always has a smile when visiting the counter. The technicians have always done a professional job to date. More

by Mseger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Seger
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