Gates of Elkhart - Service Center

Teena and Erika has always gotten back to us right away, with the status of all of our vehicles, and with any updates that needed repairs. They are friendly and always answer any questions we have. We will with the status of all of our vehicles, and with any updates that needed repairs. They are friendly and always answer any questions we have. We will continue to use this dealership for our vehicles service needs. Always a great experience. More

Gates has always been very kind to me and Have done their job with great efficiency. If I ever have a problem not understanding something about my vehicle, they always pull through and explain it to me or fi job with great efficiency. If I ever have a problem not understanding something about my vehicle, they always pull through and explain it to me or fix my issue. Thank You. GATES Family. More

Friendly and very helpful and everything is always done in a timely fashion with a smile in a timely fashion with a smile More

At first I thought this was a good place but after this last service visit I am EXTREMELY upset and disappointed in their service and business practice. I brought my car in for an oil change for the second last service visit I am EXTREMELY upset and disappointed in their service and business practice. I brought my car in for an oil change for the second time. They completed this in a timely manner, just as before, and I was thrilled to have my car back that same day. Unfortunately the service member managed to get black grease on my headliner, but no one said anything to me. After I had left, I noticed the damage and I immediately sent my dealership contact a text. I informed the office and was told to bring my car back in and they would clean it up, no problem. I didn't have high hopes considering that they managed to dirty the furthest thing from the oil filter during my oil change...and Im glad I didn't set myself up for disappointment...again. It now looks like some dirty water leaked into my car and has left disgusting and large water/dirt marks on the headliner. I am livid. I have been without my car for multiple days now simply because they lack the foresight and integrity and tried to pass off a crap job as a completed task. 2/10. I do NOT recommend. More

We had a special case regarding the quote and payment. Tina was understanding and accommodating to our situation. Tina was understanding and accommodating to our situation. More

Great service excellent price. Great workers I’ve always had great experience. The people are great. Great workers I’ve always had great experience. The people are great. More

I take my work van here for service and the team is great. They are always super helpful with working around my schedule and the van is well taken care of by there technicians. great. They are always super helpful with working around my schedule and the van is well taken care of by there technicians. More

They handled my needs except they are too expensive ,Silver Becker is a great salesman ,Silver Becker is a great salesman More

Great service. Very professional and friendly they always treat me right. Also they are very knowledgeable Very professional and friendly they always treat me right. Also they are very knowledgeable More

went to get a tailight and starved for a week because gates charged me about 200 dollar s for a ten dollar Job gates charged me about 200 dollar s for a ten dollar Job More