Gates of Elkhart - Service Center

Kevin in the service department always takes great care of me. He goes above and beyond and is honest and straightforward. I have never felt that he is trying to take advantage of me and my lack of car kno of me. He goes above and beyond and is honest and straightforward. I have never felt that he is trying to take advantage of me and my lack of car knowledge. More

This car dealership gives the kind of service that makes me want to come back. I thought about going to a closer dealership but have been drawn back to Gates each time. The service consultants that we hav me want to come back. I thought about going to a closer dealership but have been drawn back to Gates each time. The service consultants that we have had l, listened to our desires and wants for a vehicle. The financial person also helped us get the best package abd they were very helpful in the process. More

Gates of Elkhart was easy to work with, I needed some work done on my vehicle and they made sure it was covered under my extended warranty before scheduling the appointment. The day of service, they drov work done on my vehicle and they made sure it was covered under my extended warranty before scheduling the appointment. The day of service, they drove me to work and delivered my vehicle to me when it was done. I appreciated feeling like their priority! Thanks Gates! More

Service got me in right away. The people who work there are always friendly. I’ve never had a bad experience here. I recommend using Gates Of Elkhart. are always friendly. I’ve never had a bad experience here. I recommend using Gates Of Elkhart. More

Great job finding and fixing all issues with my car run beautiful. Great job getting my car on right away. Great friendly people every time beautiful. Great job getting my car on right away. Great friendly people every time More

Kevin and erika are great friendly and helpful people they always have positive attitudes and greet you when you show up to get service or have service done they always have positive attitudes and greet you when you show up to get service or have service done More

I schedule to have my brakes done and to drop my truck off in the morning which I did I called on my lunch break to be sure it was gonna be ready by the time I got off work and it was not I had to wait an off in the morning which I did I called on my lunch break to be sure it was gonna be ready by the time I got off work and it was not I had to wait an extra hour after the service center have the truck from seven to 4 o’clock and I did not get out of there till five I did express my dissatisfaction to the service center manager and was given no other reason thanThen the right brake pads were not ordered which I find very hard to believe I was given no other reason and then I’ll wait and I’m sorry and that was it it would’ve been nice if I could’ve received a small discount on either the parts for the labor but none was offered and I did not ask More

The service department is always professional and friendly. Pricing for routine service is very reasonable and time involved is also reasonable. I plan on continuing to use Gates Elkhart for servic friendly. Pricing for routine service is very reasonable and time involved is also reasonable. I plan on continuing to use Gates Elkhart for service. More

I was very satisfied the staff was very helpful and friendly. I needed to be dropped off at home while repairs were completed. Staff returned to pick me up. I am very satisfied with work done friendly. I needed to be dropped off at home while repairs were completed. Staff returned to pick me up. I am very satisfied with work done More