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Gates of Elkhart - Service Center

Elkhart, IN

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73 Reviews

73 Reviews of Gates of Elkhart - Service Center

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October 02, 2020

Kevin and the Gates team are all fantastic to work with.. They took care of all my service needs in an expedient manor. Thanks David Steed Taylor Floorcovering More

by TFLOOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Scheibelhut
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brooke Ewald
October 02, 2020

They did my oil change in a timely fashion and explained everything to me afterwords. I would definitely recommend going there and they were also very kind with my baby being there More

by alexusschraw8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Scheibelhut
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2020

Was friendly and seem to care about the Situation. And liked how he Schedule the appointment. And got my Vehicle in and check out. In no time More

by DARKANDLOVELY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Scheibelhut
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kolin Lamb
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kiera Richcreek
September 29, 2020

Kevin always has a smiling face when we come in for service... enjoy dropping our car off with him. i know i can trust KEVIN More

by E.N.SEG18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Scheibelhut
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erica S
September 07, 2020

Review is low because I was told one price over the phone and then when i went in to pay I was told a different price of about 50 dollars more with no explanation why. I had to let my car sit for a week unti More

by markhaines1983
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Scheibelhut
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2020 -

Gates of Elkhart responded

Hey Mark, Thank you for reaching out to us about your visit. We would like to learn more to see where we could improve. I'll send you a private message now. Thank you for your business and for helping us improve.

August 14, 2020

used car sales clean, friendly, professional. I enjoyed my experience with Tom and Kolin and love the car I bought and Jeff Gates, fellow Redhawk, even filled the ta More

by PSHAW310
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kolin Lamb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Pogotis
Aug 14, 2020 -

Gates of Elkhart responded

Hey there, Thank you for your positive note! Tom, Kolin, and our team consistently bring the best for our customers. Thank you for allowing us to assist you and thank you for your business!

July 30, 2020

The staff was kind and professional, and the service itself (an oil change and tire rotation) was quicker than expected. All in all I recommend it! More

by LENCZYCKI0
Recommend Dealer
Yes
Employees Worked With
Erica
Aug 03, 2020 -

Gates of Elkhart responded

Hey there, Thank you for your positive note! Thank you for allowing us to assist you and we look forward to working with you again!

July 27, 2020

A little upset that the only call I got while my car was there to get fixed was when it was done. But it took me 3 calls to find out what wax going on with the repair. I was told very little each time I ca More

by JOHNNY10070
Recommend Dealer
No
Employees Worked With
Kevin Scheibelhut
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2020

very pleasant people and good at their job. Great place to have your car serviced. People are friendly and professional and very helpful. Always enjoy coming to Gates for all my vehicle needs. More

by DLIND78429
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Scheibelhut
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Hooks
July 03, 2020

Very pleased with my service.Had an oil change on my Very pleased with my service. Had an oil change on my 2014 impala. Will be back for the next one and all other work on my car. More

by MARBAUGH13
Recommend Dealer
Yes
Employees Worked With
Kevin Scheibelhut
5.0
This rating includes all reviews, with more weight given to recent reviews.
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