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73 Reviews of Gates of Elkhart - Service Center
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July 02, 2020
Always appreciate Kevin and the rest of the crew at the Gates Service Dept. Fast, friendly, and knowledgeable. Appreciate their honesty and recommendations for my vehicle. Gates Service Dept. Fast, friendly, and knowledgeable. Appreciate their honesty and recommendations for my vehicle. More
by Betty
Verified CustomerEmployees Worked With
June 28, 2020
Complete service oriented.I was pleased to have an Complete service oriented. I was pleased to have an appointment for a lift on my toyota SR5. Although I had a medical issue and covid restrictions, Complete service oriented. I was pleased to have an appointment for a lift on my toyota SR5. Although I had a medical issue and covid restrictions, we still got it done and safely done thanks. More
by chasfer69
May 27, 2020
Thank you for helping my dad Kevin helped my dad with an oil change and new tires on their VW Jetta. Kevin and Erica helped out my dad and they found the best options available fo Kevin helped my dad with an oil change and new tires on their VW Jetta. Kevin and Erica helped out my dad and they found the best options available for his situation. Thank you for helping my dad and taking care of him. More
by jc1018
May 25, 2020
They did not do a good inspection before I purchase the vehicle I've had several issues they were supposed to get me a second key they never did it their quality control with their vehicle needs a severe u vehicle I've had several issues they were supposed to get me a second key they never did it their quality control with their vehicle needs a severe upgrade I will not be purchasing another vehicle from Gates More
by SPEED000921
May 21, 2020
Love going to gates. They got me in and out of their shop fast and smooth. Whenever I go in it’s always helpful people right there ready to help. Very pleased fast and smooth. Whenever I go in it’s always helpful people right there ready to help. Very pleased More
by Gracie
May 19, 2020
excellance went to gates for oil change and they worked us right in wonderful dealership also got a coupon for discount on next oil change and tire rotation went to gates for oil change and they worked us right in wonderful dealership also got a coupon for discount on next oil change and tire rotation 10 star performance More
by CEDAVIS25
Employees Worked With
dont remember names but service was great
May 11, 2020
I worked with Ian at the Elkhart location. Overall he was really nice and helpful in helping me get a vehicle. The manager that he was consulting with to negotiate on a vehicle I didn't really didn't like ho really nice and helpful in helping me get a vehicle. The manager that he was consulting with to negotiate on a vehicle I didn't really didn't like how he handled my situation. We were seated not in a office but a lobby of some sort with tables and chairs and other people conducting personal business. He spoke loudly to me where others could her my past and current financial situation. My credit isn't perfect so yes I have had some issues didn't need for all of that to be brought up in that setting. Not sure why we were not in a office. Then the guy that did the financing check ran my credit with so many banks/financial institutions and never informed me about that until it was done. Still I never knew that he did so many until I received letters in the mail. I should have been informed before running it so many times. I liked how Ian handled and conducted business the other two not so much. More
by janae605@yahoo.com
Employees Worked With
Ian Holdread
May 08, 2020
Always GREAT service!! The lady who works the service desk is always friendly and greets you with a smile. I believe her name is Erica!? desk is always friendly and greets you with a smile. I believe her name is Erica!? More
by DONNADAVID
April 15, 2020
best service center in ELKHART gates in Elkhart always gets me in super fast and their rates are lowest i could find in town! going to Gates each time has SAVED me A LOT of MONEY!!! gates in Elkhart always gets me in super fast and their rates are lowest i could find in town! going to Gates each time has SAVED me A LOT of MONEY!!! More
by E.N.SEG18
Employees Worked With
March 02, 2020
The big bosses need to be more humble and friendly.They The big bosses need to be more humble and friendly. They need to help not just sell cars. Sales man representative was awesome but not clear on word The big bosses need to be more humble and friendly. They need to help not just sell cars. Sales man representative was awesome but not clear on words. Changing too much. More
by josgar2024
Employees Worked With
