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Gates of Elkhart - Service Center

Elkhart, IN

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73 Reviews

73 Reviews of Gates of Elkhart - Service Center

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January 04, 2020

First Time but not the last First time here for new rims that I had purchased at Tire Rack this is one of the prefered installers. When making the appointment Erica was very acco More

by JOHNNY7223
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erica Seger, Brian Stanton
Feb 10, 2020 -

Gates of Elkhart responded

Thank you for your positive feedback! We look forward to assisting you more in the future!

December 30, 2019

Oil change Awesome deal on synthetic oil change. Service was great and quick. Walked right in, no waiting. Very friendly service. Highly recommend service de More

by horses
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erica Seger, Joe Johnson
Feb 10, 2020 -

Gates of Elkhart responded

Thank you for your great feedback!

December 09, 2019

Great experience! Joe, made it an extremely easy and smooth process in me getting the car i wanted, my payment was also broken down in a way which i could pay on time w More

by sunrisepricejr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Johnson
Feb 10, 2020 -

Gates of Elkhart responded

Thank you for your great review! We appreciate your business!

November 21, 2019

Oil Changed Totally satisfied with the service I received, I do want to call since I need follow through on a previous visit. I need to talk to a supervisor. More

by LIMMYMAMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Scheibelhut
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2019

Erica is great This was my second time getting my oil changed at Gates of Elkhart, both times Erica went above and beyond to help me out! She is always smiling and f More

by Shel28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erica Seger, Shelby Vernon
October 16, 2019

Excellent service and price The service staff was nice and friendly. We got vehicles done in a timely fashion, and the price was better than where we usually go. GMC van and SATU More

by LOUISTINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember
October 09, 2019

Oil change I went for oil change on my new car and the service was awsome. In around half an hour the service people took care not just of the oil change, but th More

by ROSACARLOS328
Recommend Dealer
Yes
Employees Worked With
Jef Gates, Joe Johnson
October 04, 2019

Erica is the best! Erica is awesome! Brought my vehicle in for an oil change, and also had a few questions about my warranty and pricing on some parts. Erica got my vehi More

by Shel28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erica
Feb 10, 2020 -

Gates of Elkhart responded

Thanks for your great review!

October 04, 2019

Oil Change Only problem I had was that the dealership forgot to turn off the "Maintenance Required" light on the dashboard. Thank heaven for Google. I was able More

by submar
Recommend Dealer
Yes
Employees Worked With
Erica
Feb 10, 2020 -

Gates of Elkhart responded

Hey there, Thank you for your great review! We are sorry to hear about the maintenance light but we are glad that it is corrected. We look forward to making your experience better during your next visit.

October 04, 2019

TWO THUMBS UP great service from the advisors enjoyed talking with the sales associates as i was waiting in the waiting room. thank you for being so friendly quick More

by E.N.SEG18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Scheibelhut
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2020 -

Gates of Elkhart responded

Thank you for your great review!

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