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109 Reviews of Gates of Elkhart - Service Center
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September 07, 2020
Review is low because I was told one price over the phone and then when i went in to pay I was told a different price of about 50 dollars more with no explanation why. I had to let my car sit for a week unti and then when i went in to pay I was told a different price of about 50 dollars more with no explanation why. I had to let my car sit for a week until i could pay the "new" price. More
by markhaines1983
Verified CustomerEmployees Worked With
August 14, 2020
used car sales clean, friendly, professional. I enjoyed my experience with Tom and Kolin and love the car I bought and Jeff Gates, fellow Redhawk, even filled the ta clean, friendly, professional. I enjoyed my experience with Tom and Kolin and love the car I bought and Jeff Gates, fellow Redhawk, even filled the tank with gas for my trip back to Ohio. Norman Shaw More
by PSHAW310
Employees Worked With
Tom Pogotis, Kolin Lamb
July 30, 2020
The staff was kind and professional, and the service itself (an oil change and tire rotation) was quicker than expected. All in all I recommend it! itself (an oil change and tire rotation) was quicker than expected. All in all I recommend it! More
by LENCZYCKI0
Employees Worked With
Erica
July 27, 2020
A little upset that the only call I got while my car was there to get fixed was when it was done. But it took me 3 calls to find out what wax going on with the repair. I was told very little each time I ca there to get fixed was when it was done. But it took me 3 calls to find out what wax going on with the repair. I was told very little each time I called and was told I would get a call back shortly but never a return call. Also there was moors than o e issue that I told them about but the Ac issue I was told they could not get it to fail but as soon as I picked it up the Ac wouldn't work. Now to get it repair ill have to pay my deductible again to have the AC looked at. I am very passed about that. More
by JOHNNY10070
Employees Worked With
July 09, 2020
very pleasant people and good at their job. Great place to have your car serviced. People are friendly and professional and very helpful. Always enjoy coming to Gates for all my vehicle needs. Great place to have your car serviced. People are friendly and professional and very helpful. Always enjoy coming to Gates for all my vehicle needs. More
by DLIND78429
July 03, 2020
Very pleased with my service.Had an oil change on my Very pleased with my service. Had an oil change on my 2014 impala. Will be back for the next one and all other work on my car. Very pleased with my service. Had an oil change on my 2014 impala. Will be back for the next one and all other work on my car. More
by MARBAUGH13
Employees Worked With
July 02, 2020
Always appreciate Kevin and the rest of the crew at the Gates Service Dept. Fast, friendly, and knowledgeable. Appreciate their honesty and recommendations for my vehicle. Gates Service Dept. Fast, friendly, and knowledgeable. Appreciate their honesty and recommendations for my vehicle. More
by Betty
Employees Worked With
June 28, 2020
Complete service oriented.I was pleased to have an Complete service oriented. I was pleased to have an appointment for a lift on my toyota SR5. Although I had a medical issue and covid restrictions, Complete service oriented. I was pleased to have an appointment for a lift on my toyota SR5. Although I had a medical issue and covid restrictions, we still got it done and safely done thanks. More
by chasfer69
May 27, 2020
Thank you for helping my dad Kevin helped my dad with an oil change and new tires on their VW Jetta. Kevin and Erica helped out my dad and they found the best options available fo Kevin helped my dad with an oil change and new tires on their VW Jetta. Kevin and Erica helped out my dad and they found the best options available for his situation. Thank you for helping my dad and taking care of him. More
by jc1018
May 25, 2020
They did not do a good inspection before I purchase the vehicle I've had several issues they were supposed to get me a second key they never did it their quality control with their vehicle needs a severe u vehicle I've had several issues they were supposed to get me a second key they never did it their quality control with their vehicle needs a severe upgrade I will not be purchasing another vehicle from Gates More
by SPEED000921
