Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Gateway Subaru
Delmar, MD
947 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our new inventory or used inventory online, request more information about vehicles, set up a test-drive or inquire about financing! Our services include trusted Subaru repair and original Subaru parts, to help our customers purchase the car of their dreams.
If you don't see what you are looking for, Contact Us, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions, and other contact information. We look forward to serving you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 947 reviews
October 28, 2025
We are very happy with the sales experience Joe (Jerome West Virginia) was excellent. This is our third Subaru purchase from him. The entire Gateway team is a pleasure to do business with. West Virginia) was excellent. This is our third Subaru purchase from him. The entire Gateway team is a pleasure to do business with. More
by pagaither
October 25, 2025
The dealer is an easily accessible location easy to find. All the staff were friendly and professional All the staff were friendly and professional More
by Bill.littell
October 17, 2025
Jen has a very good way with customers, and is a first rate member of the overall staff. Her professionalism came to the top, as well as her personality, and always treated me not only as a finance office rate member of the overall staff. Her professionalism came to the top, as well as her personality, and always treated me not only as a finance officer, but very friendly as well. Great team here, and not one sour face in the bunch. More
by Robertculver451
October 16, 2025
Was very happy with my visit, The staff were kind and knowledgeable. My sales consultant Dave was very helpful and nice. knowledgeable. My sales consultant Dave was very helpful and nice. More
by Evakir021
Employees Worked With
October 14, 2025
Your service was fine except the tech did not change the tag on the window telling me when I should have the car serviced again. tag on the window telling me when I should have the car serviced again. More
by drcleland11
Employees Worked With
no one from your service department is listed.
October 08, 2025
I really like this dealership. From the ease of purchasing my new Crosstrek & getting it serviced. Great communication with them concerning anything they notice while doing simpl From the ease of purchasing my new Crosstrek & getting it serviced. Great communication with them concerning anything they notice while doing simple maintenance. The staff is courteous, understand & always asking if I need anything. It’s a real pleasure when I go. More
by Twiggy
Employees Worked With
October 07, 2025
Everyone at the dealership was extremely professional and courteous. They explained the entire process to me, and approximately how long it would take. Their waiting area is clean and it provides you with courteous. They explained the entire process to me, and approximately how long it would take. Their waiting area is clean and it provides you with drinks and snacks while you wait. I will continue to use Gateway going forward. I was new to the area and have used Gateway twice now and I am glad I did! More
by socrizgr8
Employees Worked With
not sure
September 04, 2025
Janet sold us a 2025 Forester this week. It will be our 3rd Forester. This one has a lot more to learn than our previous one. She was VERY patient in dealing with "old people". I would h It will be our 3rd Forester. This one has a lot more to learn than our previous one. She was VERY patient in dealing with "old people". I would highly recommend her to friends. We have recommended Gateway dealership to friends in our community also. All were very pleased with dealership and sales people. More
by lee45lin
August 31, 2025
This Subaru dealership is the BEST. IT IS LEAD BY DON SCULLEN who has picked top quality sales staff with an outstanding service Dept. All are extremely professional and on task withou IT IS LEAD BY DON SCULLEN who has picked top quality sales staff with an outstanding service Dept. All are extremely professional and on task without simplistic answers. They get the job done. More
by A2tylutki
