Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Gateway Toyota
Toms River, NJ
230 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 230 reviews
June 22, 2025
I went in for a warranty recall on my battery and they did not pressure me into getting everything fixed and telling me that everything is great and I don’t need to do anything until October. So I will be did not pressure me into getting everything fixed and telling me that everything is great and I don’t need to do anything until October. So I will be there in October with bells on. More
by sjvagott
Employees Worked With
The service department
June 13, 2025
Took the car on time/ completed the Recall/ I was given reports on the cars condition/ all in a reasonable length of time. The gentleman I spoke with whose name was John was very nice not pushy but informa reports on the cars condition/ all in a reasonable length of time. The gentleman I spoke with whose name was John was very nice not pushy but informative More
by Kueenee2
Employees Worked With
John my point to the service department
June 10, 2025
Rob Long was exceptional at keeping me updated finding the real problems and getting it fixed timely professionally with a ton of patience and explaining everything clearly doesn't slap you with bogus thi the real problems and getting it fixed timely professionally with a ton of patience and explaining everything clearly doesn't slap you with bogus things to repair but does a great job truly caring for you vehicle and keeping it in top shape looking forward to a continued relationship with superb service More
by Abe
Employees Worked With
Rob Long
June 02, 2025
Rob Long provided exceptional service. He was pleasant and polite. He thoroughly explained the necessary steps needed to keep the vehicle maintained. I appreciated his knowledge and willin He was pleasant and polite. He thoroughly explained the necessary steps needed to keep the vehicle maintained. I appreciated his knowledge and willingness to take the time to answer all my questions and concerns. I hope to be scheduled for service with Rob again in the future. More
by Laura
Employees Worked With
Rob Long
May 28, 2025
I’ve been going to Gateway Toyota for many years. They always inspect my vehicle whenever I bring it in to be serviced and let me know if there is anything I need to be concerned about. They do excel They always inspect my vehicle whenever I bring it in to be serviced and let me know if there is anything I need to be concerned about. They do excellent work!! More
by RG999
Employees Worked With
Service Department
May 27, 2025
Well, this is my fourth Toyota and I’ve been going to this dealership for almost 20 years. I’ve always had a pleasant experience. They’ve always kept to their schedule. They’ve always done only what we s this dealership for almost 20 years. I’ve always had a pleasant experience. They’ve always kept to their schedule. They’ve always done only what we spoke about and if there were any changes that arose before anything was done, they burnt to my attention for me to OK or deny. But everyone is pleasant. The place is beautiful state of the art and I’d recommend it to anyone. More
by andrewwoo6.aw
Employees Worked With
I’m not sure if my Service guy that took care of me when I pulled into your bay but he’s handled me a few times. I just can’t remember his last name. I was just there Thursday , Jim Dennis, Jim O'Brien
