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Gateway Toyota

Toms River, NJ

4.7
224 Reviews

395 Route 37 E

Toms River, NJ

08753

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Showing 224 reviews

June 02, 2025

Rob Long provided exceptional service. He was pleasant and polite. He thoroughly explained the necessary steps needed to keep the vehicle maintained. I appreciated his knowledge and willin More

by Laura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Long
May 30, 2025

Service was good and efficient. Service rep was friendly and helpful and courteous and knowledgeable More

by dangeiss65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim O'Brien
May 28, 2025

I’ve been going to Gateway Toyota for many years. They always inspect my vehicle whenever I bring it in to be serviced and let me know if there is anything I need to be concerned about. They do excel More

by RG999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
May 27, 2025

Well, this is my fourth Toyota and I’ve been going to this dealership for almost 20 years. I’ve always had a pleasant experience. They’ve always kept to their schedule. They’ve always done only what we s More

by andrewwoo6.aw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m not sure if my Service guy that took care of me when I pulled into your bay but he’s handled me a few times. I just can’t remember his last name. I was just there Thursday , Jim Dennis, Jim O'Brien
May 26, 2025

They were polite prompt and to the point the work was top notch very happy with service More

by Billbrownbaseball
Recommend Dealer
Yes
Employees Worked With
Service dept
May 23, 2025

Great service,in and out quickly, video of work performed,not pushy with add on services More

by Charlesskurzynski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Jun 02, 2025 -

Gateway Toyota responded

We appreciate your feedback. Thank you for choosing Gateway Toyota.

May 21, 2025

Appointment is always easy to schedule, people are friendly! Service Advisors are easy to deal with! More

by cantunes3057
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor
May 21, 2025 -

Gateway Toyota responded

We're glad you find scheduling appointments easy and our team accommodating. Thank you for your positive feedback about our Service Advisors at Gateway Toyota.

May 21, 2025

The service department is like most Toyota dealership, efficient, and by the book. I always like the multi point inspection. So so you can fix problems before they happen. More

by Stutzsenior
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
May 22, 2025 -

Gateway Toyota responded

Glad to hear you appreciate our multi-point inspection. We aim for efficiency at Gateway Toyota and look forward to serving you again.

May 16, 2025

The dealership is clean and well maintained; the technicians are polite and seem to be well trained.. I was advised that they would keep an eye on my wheel alignment. The service wait time was les More

by LK
Service Time
Recommend Dealer
Yes
Employees Worked With
Service Team (Kevin?)
May 16, 2025 -

Gateway Toyota responded

We appreciate your kind words and observant feedback. It's great to know you found the service efficient and appreciated the car wash. If there's anything else we can help with, feel free to reach out.

May 15, 2025

Maintenance check was done in a timely fashion. All members of the team were courteous and accommodating. More

by AJ
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Frio
May 15, 2025 -

Gateway Toyota responded

Great to know you had a pleasant experience with our team. Thank you for the positive feedback on your maintenance service at Gateway Toyota.

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