Gay Family Kia

Made an appointment with Roy and he got me in and out super fast! I will be returning here for any future service needs! super fast! I will be returning here for any future service needs! More

I was quoted a 1. 5-hour wait time for routine maintenance, and I was a little annoyed because I had an appointment, but they got me in and out in about 45 minutes. Muc 5-hour wait time for routine maintenance, and I was a little annoyed because I had an appointment, but they got me in and out in about 45 minutes. Much appreciated! More

Austin was very pleasant and informative in every aspect of the sale! I felt no pressure and I felt as if I had known him for years! I will highly recommend Austin to all my friends and family and then some of the sale! I felt no pressure and I felt as if I had known him for years! I will highly recommend Austin to all my friends and family and then some!! More

Dr. Dotson was absolutely amazing! Prior to arriving at the dealership, Mr. Dotson was in contact with us regarding our appointment. Once we arrived, he Dotson was absolutely amazing! Prior to arriving at the dealership, Mr. Dotson was in contact with us regarding our appointment. Once we arrived, he was top tier. He knew my name, and was so professional and polite. He had the ultimate knowledge of the vehicle, as we purchased a Kia from another dealership, and had to YouTube how to utilize the features as we were not shown. The little touches such as asking if we would like water on a warm day to offering to drive us over to the finance department meant so much. Knowing that he had intimate knowledge of the Kia Sportage we selected, not simply because it was his job, but because a member of his own family has the vehicle, sealed the deal for us. We felt like we were not only buyers and everything was about the transaction, but were treated like family with Dr. Mike really working to help us make the best functional fit, best financial fit, and best safety fit.This is the first time I have ever enjoyed purchasing a vehicle! More

Dr. Mike Dotson is a consummate professional! We were treated exceptionally well from scheduling an appointment with follow-up and reminders to when we d Mike Dotson is a consummate professional! We were treated exceptionally well from scheduling an appointment with follow-up and reminders to when we drove off of the lot. He was fair, transparent, and knowledgeable! He worked efficiently and also provided a level of care that is unmatched. We purchased our last Kia at another dealership and felt disrespected by the representative. This was not our experience Dr. Dotson! The way he showed interest in our needs and wants for our purchase was genuine. He really cared about providing us with the vehicle we wanted, as opposed to trying to upsell or place us in the vehicle he believed we should have. His integrity and overall good nature extended even to my children. He asked their names, remembered them, and engaged them both in conversation. We will recommend anyone that is looking to purchase to purchase from Gay Family Kia and more importantly, to connect and work with Dr. Mike Dotson!! He is a blessing! More

Everyone was very helpful. I saw the car online, went to go look at it and walked out that night. They were able to get a lower interest rate and better month package. Any ques I saw the car online, went to go look at it and walked out that night. They were able to get a lower interest rate and better month package. Any questions and concerns I had were all taken care of. They are great company! More

These guys get you in and out in no time. Johnny on the Spot Service. Johnny on the Spot Service. More

Great service! All problems resolved in timely fashion and effectively! Tanner was my service rep and he was fantastic. All problems resolved in timely fashion and effectively! Tanner was my service rep and he was fantastic. More

Made an appointment with Austin for 5/8/2025 at 1000 am, and he was prompt and was very courtious,proffesional, and got us into the vehicle we wanted. Austin made sure that he kept us up to date on every st and he was prompt and was very courtious,proffesional, and got us into the vehicle we wanted. Austin made sure that he kept us up to date on every step of the process. I have bought many vehicles in the past at different dealerships, and I will have to say that my personal experience at this dealership was over the top and I will recommend all my family and friends to this dealership. thank you, John A Jones More

Made an appointment for routine service. Was greeted immediately by Bob, and the service was completed fairly quickly. Was greeted immediately by Bob, and the service was completed fairly quickly. More