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Gene Messer Chevrolet

Lubbock, TX

Overview
Reviews
Vehicles
4.7
469 Reviews
Call Dealership (806) 747-3211
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1302 S Loop 289

Lubbock, TX

79412

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Showing 469 reviews

June 14, 2024

The service department was very polite and helpful. Work was performed on time and everything was done. We would certainly recommend them to family and friends More

by kaylhutcheson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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Jun 15, 2024 -

Gene Messer Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Gene Messer Chevrolet!

June 12, 2024

Great service friendly nice staff got me in and out would highly recommend definitely will be coming back. More

by Surgkane90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
Jun 13, 2024 -

Gene Messer Chevrolet responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 11, 2024

Professional. service. exceeded expectations. Competitive on price. Cane in under estimate on length of repair. Would recommend. More

by Freddys0728
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure of name- female
Report | Print
Jun 13, 2024 -

Gene Messer Chevrolet responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 07, 2024

The service at the store was poor. No call back after status call. Service department error causing the alignment problem. No apology. More

by patrick.hunter1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Janel
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Jun 12, 2024 -

Gene Messer Chevrolet responded

Thank you for your feedback. Rest assured that we will review your concerns and will have a response for you as soon as possible. Thank you for your patience and understanding.

June 07, 2024

Great options! ! Jeremy knew his stuff. Walked away with a very nice truck. Recommend to anyone More

by formansteve
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy
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Jun 09, 2024 -

Gene Messer Chevrolet responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

June 06, 2024

Came in to have transmission serviced. Friendly and prompt service. Had it done when they said they would and at a fair price. More

by swhensley59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Soto
Report | Print
Jun 07, 2024 -

Gene Messer Chevrolet responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 04, 2024

The dealership was great and the buying experience was probably the best I have ever experienced. More

by Leslie
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Daniel Rivas
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Jun 07, 2024 -

Gene Messer Chevrolet responded

Leslie, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

June 03, 2024

I appreciate the ease of making my appointment and the attention to my concerns. My service tech treated me with care. Thank you Hector! More

by dnorris.johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Collazo
Report | Print
Jun 05, 2024 -

Gene Messer Chevrolet responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 01, 2024

They were extremely nice and helpful the second I walked in. Got my car serviced quickly! More

by riveracass19
Recommend Dealer
Yes
Employees Worked With
Ruby
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Jun 02, 2024 -

Gene Messer Chevrolet responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 29, 2024

Purchased a 2024 Chevy Silverado 1500 Custom and am very happy with it. Maria and the rest of the sales staff were very helpful and did a great job!! More

by tfetalvero
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria
Report | Print
May 30, 2024 -

Gene Messer Chevrolet responded

Congratulations on your new 2024 Chevy Silverado 1500 Custom! We're thrilled that Maria provided you with a great sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

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