
Gene Pankey Motor Company
Tacoma, WA

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When working with everyone at this dealership you are getting nothing but the best customer service around. From the time you get on the lot to the time we drove away it was a fantastic experience. After getting nothing but the best customer service around. From the time you get on the lot to the time we drove away it was a fantastic experience. After visiting a few other dealerships in the area, the difference in working with Gene Pankey is very evident. Will absolutely purchase our next car from them and encourage anyone else to do the same! More
Gene Pankey has been my go to dealership for multiple transactions. The staff is staihht forward and helpful during and after the transaction. I will be back for my next car when the time comes around. T transactions. The staff is staihht forward and helpful during and after the transaction. I will be back for my next car when the time comes around. Thank you Gene Pankey for being a good hearted in this industry! More
Poor sales staff here, John D's response to an offer at a value within Kelly Blue Books value for a vehicle was "I don't believe this is the vehicle for you"....excuse me but a sales person should then expla value within Kelly Blue Books value for a vehicle was "I don't believe this is the vehicle for you"....excuse me but a sales person should then explain the value of the vehicle and doing business with this organization, offer their best price and ex plain why they are asking that price. This salesman just lost this dealership a car deal with a short tempered response and I will ensure I leave this review on every possible outlet and express to all people I have interactions with that doing business here is not worth a single second. Best line I learned in sales myself, "never get mad at your money and always express value in the ask". This employee needs some training, no telling how many quite customers have been turned off from him. More