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Genesis Alfa Romeo FIAT

Macomb, MI

4.7
91 Reviews

18181 Hall Rd

Macomb, MI

48044

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Showing 91 reviews

December 15, 2023

Friendly service car was clean when I got it back and everyone was extremely helpful. Ease of getting appointment Very important. More

by C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Phillips, Lindsey Campbell
Dec 18, 2023 -

Genesis Alfa Romeo FIAT responded

Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Genesis Alfa Romeo and we hope to see you again soon!

December 11, 2023

This place has the friendliest people and very knowledgeable, always able to get me in for last minute service/repair.. More

by Taria618
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Campbell
Dec 13, 2023 -

Genesis Alfa Romeo FIAT responded

Hi, thank you for your kind words and this wonderful review! Thank you, and have a fantastic day!

November 08, 2023

Excellent sales service and repair service. Very happy with our experience at Genesis Alpha Romeo Fiat More

by finazzolinda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Campbell
Nov 10, 2023 -

Genesis Alfa Romeo FIAT responded

Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Genesis Alfa Romeo and we hope to see you again soon!

October 14, 2023

Great customer service. They do whatever they can to help . Keep you informed while car is being serviced . More

by genespica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Campbell
Oct 16, 2023 -

Genesis Alfa Romeo FIAT responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

October 09, 2023

You make an appointment and they get you out pretty quick. The service department always advises me on upcoming maintenance needed. More

by Pj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Phillips
Oct 11, 2023 -

Genesis Alfa Romeo FIAT responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 24, 2023

Brendan was professional and extremely knowledgeable about the vehicle I was purchasing. He reviewed everything I needed to know. Jim was very helpful with the paperwork. Highly recommend. Will be leasi More

by Dajacks67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan and James
Aug 29, 2023 -

Genesis Alfa Romeo FIAT responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

August 24, 2023

Whenever I bring my car for service, they are always very courteous, helpfully and efficient More

by Taria618
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey , Steve Witinko
Aug 29, 2023 -

Genesis Alfa Romeo FIAT responded

Hi, we're so happy we were able to help you out! We hope to be of service to you again in the future. Best wishes, Genesis Alfa Romeo

Aug 29, 2023 -

Taria618 responded

Thank you very much.

Aug 29, 2023 -

Taria618 responded

Thank you very much.

August 15, 2023

They were great. I had an issue with my Jeep Wave warranty and they handled it and got my oil change and tire rotation done! More

by lmneumann1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Witinko
Aug 17, 2023 -

Genesis Alfa Romeo FIAT responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Genesis Alfa Romeo. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 12, 2023

Sales person was alright. Finance manager was a complete slimeball; stereotypical used car salesman; nice when he was trying to sell you something, b it as soon as you decline More

by Wells72581
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
David Holder
Aug 15, 2023 -

Genesis Alfa Romeo FIAT responded

Hi, we appreciate your honest feedback, as we are always looking for ways to improve. We'd like the opportunity to turn your experience around. Please reach out to us at (586) 286-0200 at your earliest convenience to discuss how we can turn this experience into a positive one.

May 31, 2023

From check-in to check out everyone was amazing. Lindsay is the best! I would highly recommend More

by skperreman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay
Jun 30, 2023 -

Genesis Alfa Romeo FIAT responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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