Genesis Chevrolet - Service Center

Always do a great job, fast service, shuttle service and they communicate throughout the repair process. they communicate throughout the repair process. More

I arrived for my appointment and was waited on. I did not have to wait long. Everything was done I did not have to wait long. Everything was done More

Real poor service and kept my car for over 2 months and changed me 1,363 and it's still not fixed changed me 1,363 and it's still not fixed More

Everyone is helpful, nice and knowledgeable. Quick, great service too. Especially Nicholas Craig and Sam Shepherd. Quick, great service too. Especially Nicholas Craig and Sam Shepherd. More

The Genesis service manager Ken took a personal interest in making sure our 2018 Volt had the maintenance services it needed. And he identified one we weren't aware of (our tire sealant and compressor kit h in making sure our 2018 Volt had the maintenance services it needed. And he identified one we weren't aware of (our tire sealant and compressor kit had expired), for which we are most grateful! More

Backup camera and cable needed replacement + new brakes and oil change. Service consultant Eddie Freeman gave me info I needed to have confidence about repairs needed. Genesis also called GM to advocate and oil change. Service consultant Eddie Freeman gave me info I needed to have confidence about repairs needed. Genesis also called GM to advocate that the cam and cable replacement should not be necessary yet and GM agreed to cover much of the replacement cost. And since it would be a day or two before the replacement, the Genesis service manager arranged a loaner car until the truck was ready. This saved me on the 45 minute commute from my home to Genesis! I am a happy customer and glad I went to Genesis! More

Everyone is always helpful and friendly and good at their jobs the guy that helped me was very nice @ i would recommend genesis chevrolet to everyone! jobs the guy that helped me was very nice @ i would recommend genesis chevrolet to everyone! More

Best customer service. Fix my problem in minutes. Ask for Vince, he was great. Thanks Vince. Fix my problem in minutes. Ask for Vince, he was great. Thanks Vince. More

Service After the Sale Was Amazing! I had a key failure emergency with my 2014 Chevy Malibu. I called Genesis Chevrolet for a key replacement. It was 10 minutes to closing, The staff o I had a key failure emergency with my 2014 Chevy Malibu. I called Genesis Chevrolet for a key replacement. It was 10 minutes to closing, The staff of the service department, Sally, Eric and Ken all stayed over past their shifts and delayed their closing to provide outstanding customer service. Eric cut the key and programed it in a very short time. The team's amazing attitude and helpfulness were the best I have seen in a dealership service department in a very long time. I recommend them HIGHLY. More

Service dept blunder I took my car in for recall service told I would have to leave for 2 days shortage of repair people called me day ahead to confer appointment they sh I took my car in for recall service told I would have to leave for 2 days shortage of repair people called me day ahead to confer appointment they should of told me then of there problems would of rescheled and not take a day off work this won’t be a dealer I will buy my next truck from . More