Genesis Of Kansas City - Service Center

Was greeted at the service area by Antonio. He guided me to the waiting area and offered me refreshments. Service was completed in less than an hour. Love coming to this dealership! He guided me to the waiting area and offered me refreshments. Service was completed in less than an hour. Love coming to this dealership! More

This was the first genuinely positive experience that I've ever had at a dealership. The building was clean and provided a nice and relaxing atmosphere while I waited for my vehicle to be serviced. The s I've ever had at a dealership. The building was clean and provided a nice and relaxing atmosphere while I waited for my vehicle to be serviced. The staff were very accommodating and ensured that my needs were met. I will definitely return to this location for my future needs. I may even consider purchasing a vehicle from this location in the future. More

Antonio is the best! Thanks for all your help. Loaner car and chocolates are the best! Thanks for all your help. Loaner car and chocolates are the best! More

The service department is always on point. That department should be recommended for 5 star service. That department should be recommended for 5 star service. More

This dealership's service department is always so helpful. They always listen to whatever concerns I may have and if a fix is needed, they make sure it happens quickly! helpful. They always listen to whatever concerns I may have and if a fix is needed, they make sure it happens quickly! More

Very pleased, Glad to have a Genesis dealer in Kansas City! They pay attention to what I have to say and take care of problems. City! They pay attention to what I have to say and take care of problems. More

This was my first visit to this dealership and I couldn't be more pleased with my service advisor Antonio and all the others I dealt with in service. The work was done on time and everyone was friendly and h be more pleased with my service advisor Antonio and all the others I dealt with in service. The work was done on time and everyone was friendly and helpful. More

Love my GV80 and the service department’s customer service is always top notch. Wish they had loaner cars for customers that need one. service is always top notch. Wish they had loaner cars for customers that need one. More

Antonio and staff are and have always been great to work with Great service and always polite. with Great service and always polite. More

Car continues to lose brake fluid. Service had the car for three days and could find the leak. i will be bringing it back once i recover from knee surgery Service had the car for three days and could find the leak. i will be bringing it back once i recover from knee surgery More