Genesis Of Kansas City - Service Center

Great experience! They had to reschedule my appointment but came to my office, picked up my car, left me a loaner, finished the service before I needed it completed & They had to reschedule my appointment but came to my office, picked up my car, left me a loaner, finished the service before I needed it completed & I was able to pay my invoice electronically. Simple, elegant transaction! More

Very clean, friendly staff great customer service. I would recommend Genesis of Kansas City for your auto needs. I would recommend Genesis of Kansas City for your auto needs. More

I am having an issue with my car and not able to resolve very disappointing very disappointing More

The shop was very professional and accommodating for an unscheduled request. Marcia is the greatest! unscheduled request. Marcia is the greatest! More

Tony is absolutely amazing to work with He's spot on with customer service Thank you with customer service Thank you More

I was immediately waited on. Taken to the waiting area where there were beverages and snacks. Everyone was friendly. The service was great. I made an appointment for an oil chang Taken to the waiting area where there were beverages and snacks. Everyone was friendly. The service was great. I made an appointment for an oil change More

Great service, on time, cleaned car! Courteous, professional, and kind. A nice change in today's service environment. Courteous, professional, and kind. A nice change in today's service environment. More

They managed my situation very well with speed and efficiency. My car was cleaned and it was a job well done. efficiency. My car was cleaned and it was a job well done. More

They communicate effectively and often. The staff is always friendly and very helpful. Glad the dealership opened closer to my home. The staff is always friendly and very helpful. Glad the dealership opened closer to my home. More

Overall, the service was great. Everything went as planned and how the team described it. They said it would take about an hour, and it did Everything went as planned and how the team described it. They said it would take about an hour, and it did More