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Genesis at Carmel
Indianapolis, IN
7 Reviews
The Genesis lineup is graced by two elegantly and expertly crafted sedans: the G80 and G90. Both feature the kind of power, performance, and nimble handling that will take your driving experience to new heights. We invite you to explore the model that speaks to you and then contact us to schedule a test drive at your convenience.
Beyond working closely with you to determine which Genesis sedan is perfect for your driving needs, we are also committed to helping you understand which financing package allows you to drive your new G80 or G90 home on your terms, eschewing typical over-the-top sales cues in favor a sophisticated and streamlined purchasing experience.
If you're ready to see what our staff can do for your needs, we invite you to contact us to learn more about our dealership and the Genesis brand. Likewise, you can visit our showroom to learn how Genesis is redefining luxury automotive as a distinctly human pursuit.
Long after you've re-discovered your world through the Genesis lens, our onsite service center is at your disposal to ensure that your driving experience never diminishes. Our expertly trained team of Genesis service technicians cater to the routine maintenance and unique repair needs of your specific vehicle, with the aim of protecting the long-term health your investment and keeping your car running with all its performance potential well intact.
The world of luxury automotive is crowded with aging stars. While many drivers are content to embrace the antiquity of innovations past, there are drivers among us who want to stretch their imaginations further; those who yearn to not just reach into tomorrow, but to grab it by their hands and command every detail of tomorrow's driving experience. This is the conscious evolution that drivers embrace more and more each day with the understanding that luxury is not a concept held prisoner by the pages of a magazine, the pixels of a photograph, or a frames of a video, but rather one that benefits the overall quality of your life on the road. It's the guiding principle behind Genesis of Carmel, and the core of each model in our lineup.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Latest Reviews
November 03, 2025
Buying a 2022 Mercedes-Benz C-Class at Napleton Genesis
of Carmel was the worst dealership experience I’ve ever had. The salesman rarely replied to texts in a timely manner, and in some cases didn’t respon
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by cosmogirl1002
Employees Worked With
Several employees
July 01, 2025
No title after 2+ months.
Formally requested title several weeks ago, and still nothing. Tried to return car in person for a refund and only received excuses and promises. Had
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by Darrin
Employees Worked With
Derek
June 30, 2025
If you want extremely bad customer service buy yourself a
Genesis. This deanship gave me the worst customer service I have ever had, my car is a lemon and after 4 attempts they still didn't get the problem f
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by bkayepeters
Employees Worked With
Mike
Dealership Inventory (210 Vehicles)
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