Genesis of Englewood powered by Benzel-Busch - Service Center
Englewood, NJ
521 Reviews of Genesis of Englewood powered by Benzel-Busch - Service Center
Very professional and kind in taking care of customers requests. Only not good experience is not to get response right away when I was expecting it. Tks requests. Only not good experience is not to get response right away when I was expecting it. Tks More
Ease of doing business and excellent service John was exceptional and went above and beyond to satisfy my needs exceptional and went above and beyond to satisfy my needs More
I really appreciate all the help you’ve given me . ...!? Your help really hit the spot… but why do you always make it so long ...!? Your help really hit the spot… but why do you always make it so long More
Very pleasant service advisor. All the car needed was an oil change but I was told the vehicle was given a thorough evaluation with no addition services needed. This is entirely All the car needed was an oil change but I was told the vehicle was given a thorough evaluation with no addition services needed. This is entirely new experiance for me as every time I bring my Porsche in for an oil change the dealer I use comes up with $5000 in additional services that I know I dont need. More
It was pleasant. Even when my service writer was busy, another service writer took over and helped me out, so I didn't have to wait to start the service on my vehicle Even when my service writer was busy, another service writer took over and helped me out, so I didn't have to wait to start the service on my vehicle. The service writer also informed me of a few different restaurants where I could get breakfast in the area when I asked! Overall, it was a very pleasant experience! More
Jason went above and beyond in contacting my warranty company I will definitely be coming back company I will definitely be coming back More
John was very helpful with explaining and walking me through the servicing. Great attention to detail! And covered everything I needed to know! through the servicing. Great attention to detail! And covered everything I needed to know! More
Luxury level experience but location isn't convenient and one of my floor mats was lost during the last visit one of my floor mats was lost during the last visit More
Called Jason, left a message and he never returned my call… I had questions and they were not answered. call… I had questions and they were not answered. More