Genesis of Englewood powered by Benzel-Busch - Service Center

Everything was seamless. . staff were pleasant. Everything was explained. Nothing to complain about. Will go there again. . staff were pleasant. Everything was explained. Nothing to complain about. Will go there again. More

Their service was great. The staff were friendly and their waiting area is very accommodating. I really like their feature where they send you a video update of what the mech The staff were friendly and their waiting area is very accommodating. I really like their feature where they send you a video update of what the mechanic is working on with the car. More

John was very helpful, and together with the mechanic that worked on my car, they found answer to an issue I have had since the start of my lease. that worked on my car, they found answer to an issue I have had since the start of my lease. More

Helpful service. Good advice given. Even though we live a distance from Englewood, we will be returning! Good advice given. Even though we live a distance from Englewood, we will be returning! More

Not very good. Everyone except the valet was late. Your service department wanted to charge $400 before they even pulled the car into the shop looked touched or ins Everyone except the valet was late. Your service department wanted to charge $400 before they even pulled the car into the shop looked touched or inspected it for a air conditioning problem. I have been in the automotive business for over 35 years. I still can't diagnose a vehicle before I pull it in the shop look touch and inspect. You need new policy's or new technicians. Ridiculous More

Excellent customer service was very nice to deal with valet service was great will return for service valet service was great will return for service More

Horrible service I came pick up my liner they said that it wasn’t ready after confining and I didn’t have anyway of getting to work it wasn’t ready after confining and I didn’t have anyway of getting to work More

Helpful and friendly staff. Car cleaning was good. Easy to make appointment. Need more time to instruct car software. Car cleaning was good. Easy to make appointment. Need more time to instruct car software. More

Apparently BENZEL genesis changed their rules around valet cars. Major inconvenience now and that was the reason for keeping our cars there. David our service manger was awesome but no valet sucks. valet cars. Major inconvenience now and that was the reason for keeping our cars there. David our service manger was awesome but no valet sucks. More

Excellent care from all the stff Karen was amazing so was John Skopetos .car was washed ! John Skopetos .car was washed ! More