Genesis of Golden
Golden, CO
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Jovan was absolutely amazing to work with. I brought my car in with some issues that I needed fixed and he was so polite and explained everything in a way I could understand. He kept in contac I brought my car in with some issues that I needed fixed and he was so polite and explained everything in a way I could understand. He kept in contact with me through the entire repair process and was so reassuring. As a single mom with only one mode of transportation I was worried about not having my vehicle while it was being repaired and he even got me a loaner to take the stress off my shoulders. During the process of repair I was given a video from the service tech explaining everything they were doing and what they found which helped me clearly understand and gave me such peace of mind. The technician who worked on my car treated my vehicle with such care and the shop was so clean! I will definitely be coming back to Genesis of Golden for all my oil changes and vehicle needs here out! I recommend anyone who has been through a bad experience at a dealership prior to call here! More
Poor customer service, and follow through on service. The amount of trash the service team left in my car, from their service is insane. Not sure how this brand is expected to compete in the luxury marke The amount of trash the service team left in my car, from their service is insane. Not sure how this brand is expected to compete in the luxury market, when the service with my brand new GV70 continues to be beyond terrible⦠this is just one more thing on a list of complete service failures I have experienced since buying my car in September 2024. Stay far away, once you sign and pay, they leave you high and dry. More
Purchased a GV70 3. 5 ltr sport Advanced from Genesis of Littleton and after the very worst after car service took the car to Genesis of Golden and worked with Jovan on i 5 ltr sport Advanced from Genesis of Littleton and after the very worst after car service took the car to Genesis of Golden and worked with Jovan on issues that we had .he was a delight to work with . He not only solved all issues but the service was outstanding.If you are thinking of buying a Genesis this is go to Dealership. More
Jovan was incredibly helpful and did not hesitate to get me the information I needed despite having an upcoming appointment with another customer. He quickly and professionally provided the service records me the information I needed despite having an upcoming appointment with another customer. He quickly and professionally provided the service records for my vehicle and was still available to assist his next customer at the time of appointment. I also REALLY liked the Genesis air fresheners, very classy touch. I continue to be impressed with this dealership and their service department. More
Jose our Sales Manager was both personable, knowledgeable, professional. The Genesis GV70 is my dream car, and Genesis of golden and their team and specifically Jose made it happen. My brand ne knowledgeable, professional. The Genesis GV70 is my dream car, and Genesis of golden and their team and specifically Jose made it happen. My brand new 2023 Genesis GV70 arrived on the exact day that Jose said it would. Genesis of Golden provided my financing at a great rate. I took delivery of my new car in 3 weeks time in the color I wanted. Canāt say enough about the service we received from Jose Christian and their team. Never had a better car buying experience. More
Mick was a wonderful partner while we worked through the sales process. His communication and follows up are outstanding and his ability to treat the customers as a valued friend is such a great quality! I sales process. His communication and follows up are outstanding and his ability to treat the customers as a valued friend is such a great quality! I would recommend the dealership and Mick to my most treasured friends and family. Thank you! More
Jose has been a great salesman for us, specially as we took our time to learn the vehicle. He is very patient and understanding! Please ask for him!! took our time to learn the vehicle. He is very patient and understanding! Please ask for him!! More
Mick was excellent with communication and follow up! Go see him! He will help you out!! Also the protection plans are so worth the money. Go see him! He will help you out!! Also the protection plans are so worth the money. More

