Genesis of Lafayette

Top notch service, I had the pleasure of working with Sesalee and Hannah. They both were amazing, Very nice and accommodating. They made the whole experience hassle free. Paperwork was a breeze and there Sesalee and Hannah. They both were amazing, Very nice and accommodating. They made the whole experience hassle free. Paperwork was a breeze and there was almost no wait time. The loaner vehicle they provided us with was beautiful and big enough to comfortably accommodate the family and car seats. Overall it was a wonderful experience. 10/10! More

Chandler was amazing and the whole process was so smooth and fast overall ! I’ve bought many vehicles and no dealership can compare to the service here ! Everyone was friendly and the place is also beautifu and fast overall ! I’ve bought many vehicles and no dealership can compare to the service here ! Everyone was friendly and the place is also beautiful ! I’m so happy with my purchase I will recommend this place to everyone !! More

Ryan Blendwel is one of the best Salesman I have ever dealt with. Without any questions asked, He went above and beyond to make sure we were taken care of. From figuring out which car I wanted, to makin dealt with. Without any questions asked, He went above and beyond to make sure we were taken care of. From figuring out which car I wanted, to making sure I got the deal I wanted, He was amazing!! More

Service has been exemplary. Always gone out of their way to give me what I needed. Hanna, the current service writer is doing a stellar job, not just in the area of service, but Always gone out of their way to give me what I needed. Hanna, the current service writer is doing a stellar job, not just in the area of service, but in the area of customer relations. More

I purchased multiple vehicles from them old and new location. When servicing my gv70 3.5t the damaged my rims, preformed poor repair work on them that failed and eventually had to replace them. Was tol location. When servicing my gv70 3.5t the damaged my rims, preformed poor repair work on them that failed and eventually had to replace them. Was told on 2 separate service visits that the rims had been replaced and they weren't. Not to mention I purchased the rim and tire protection plan from them. On another service visit to replace failing retention clips on body molding they scratched the rear passenger door. Again we purchased the most expensive protection product they offered. They attempted to repair the damages by spraying another coat of paint over the entire rear passenger door. This resulted in a bumpy and bubbly finish. Then they tried to correct that by over buffing the paint resulting in even more damage to my wife's vehicle. Yet they say they are here to support Acadiana! I will not argue about how nice they are during the buying process, anybody will be nice when you are handing out checks. Judging character has to be done in the face of adversity. Even the Devil smiles at you when you sin. More

Our purchase transaction was without incident. We never felt pressured during the process and are pleased with the vehicle we purchased. This is our second Genesis. We never felt pressured during the process and are pleased with the vehicle we purchased. This is our second Genesis. More

Jordan Richard was great! Very friendly and knowledgeable about the vehicle we bought. The process was prolonged due to clerical mistakes, and we were at the dealership for o Very friendly and knowledgeable about the vehicle we bought. The process was prolonged due to clerical mistakes, and we were at the dealership for over three hours and had to come back the next day for another hour +. More

We was shopping in the pre owned section. They was very nice and not pushy in any way. Was promp with the paper work when we decided what we was going to do. If they have something in the fut They was very nice and not pushy in any way. Was promp with the paper work when we decided what we was going to do. If they have something in the future we are looking for they get first shot More

Jordan Richard was an excellent salesman. I would recommend him to everyone. I love my Genesis. I would recommend him to everyone. I love my Genesis. More

Allison provided outstanding service on my vehicle! She was professional, knowledgeable, and kept me informed throughout the process. Highly recommend her and the service team!! She was professional, knowledgeable, and kept me informed throughout the process. Highly recommend her and the service team!! More