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Genesis of Mentor
Mentor, OH
118 Reviews
The Genesis lineup is graced by two elegantly and expertly crafted sedans: the G80 and G90. Both feature the kind of power, performance, and nimble handling that will take your driving experience to new heights. We invite you to explore the model that speaks to you and then contact us to schedule a test drive at your convenience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 118 reviews
March 10, 2026
Genesis of Mentor sales staff were incredible and very professional , I recommend them to all my friends and family professional , I recommend them to all my friends and family More
by MARKEBELING92273
Verified Customer
March 07, 2026
Great advice on service needed. Very quick turnaround time. Highly recommend both servi e and sales department. Very quick turnaround time. Highly recommend both servi e and sales department. More
by JVH
March 05, 2026
My service experience on the vehicle was perfect. They even cleaned my inside winter mats which were a mess from this winter's snow and salt. They didn't seem organized before the visit and at the They even cleaned my inside winter mats which were a mess from this winter's snow and salt. They didn't seem organized before the visit and at the last minute the day before told me I didn't have the right insurance to have a loaner vehicle and I would need to bring it in and wait, which made no sense since I had been driving loaners on luxury vehicles for 40 years with my insurance coverage. Turns out they were asking for the wrong coverage and once I provided a copy of coverage explanation the concierge service was reinstated, but still it created consternation that didn't need to happen. I didn't mark the service experience down as a result but if a dealer is going to change insurance policies for loaners the advisors better know what the heck they are talking about when calling to verify coverage. More
by reneekuwahara
Employees Worked With
February 27, 2026
Very flexible with the different models I considered, making each car available at a location that was convenient for me to do the test drive. Keeping their word to hold the one delivery they received o making each car available at a location that was convenient for me to do the test drive. Keeping their word to hold the one delivery they received of the model that was eventually of most interest to me. More
by MIKZI614
February 27, 2026
Great sales force. Very attentive and helpful people. Very knoabout the product and never pushy Very attentive and helpful people. Very knoabout the product and never pushy More
by MUNDCARS
Employees Worked With
February 26, 2026
Great customer service. The team went above and beyond from the time I walked through the door. The team went above and beyond from the time I walked through the door. More
by tab128llc
Employees Worked With
