Genesis of Merrillville

I recently had the pleasure of purchasing my new 2026 Genesis GV70 from Genesis of Merrillville and I can honestly say it was one of the most positive and stress-free car buying experiences I've ever had Genesis GV70 from Genesis of Merrillville and I can honestly say it was one of the most positive and stress-free car buying experiences I've ever had. From the first point of contact to the time I drove off the lot, I felt genuinely welcomed and valued, not just as a customer, but as an individual. Conrad and Adam were simply outstanding throughout the process. It was smooth and straightforward with no pressure to add on anything that didn't make sense for me and my specific situation which is not what you always see at deslerships. Once the paperwork was signed and the car was cleaned up (heavy rains the night before) Conrad took the time to walk me through all the car's features, demonstrating how everything worked which was a huge plus as I switched from an EV back to gas so I had to refamilarize myself with more buttons, lol I highly recommend them to anyone in the market for a new or used car. Their professionalism, honesty, and genuine dedication to customer service are truly commendable. Thank you Genesis of Merrillville and especially both Conrad and Adam for making my car buying journey such a positive and memorable one! I am absolutely thrilled with my new GV70! More

The dealership's staff is dedicated to providing an exceptional customer experience, ensuring all client needs are met. The facility is well-maintained and organized, which complements the Genesis vehi exceptional customer experience, ensuring all client needs are met. The facility is well-maintained and organized, which complements the Genesis vehicle line. More

We had a wonderful experience with Dave Cox @ Genesis of Merrillville purchasing our second Genesis. We couldn’t have asked for a more knowledgeable, professional and supportive guide in helping us with our Merrillville purchasing our second Genesis. We couldn’t have asked for a more knowledgeable, professional and supportive guide in helping us with our decision. I strongly recommend reaching out to Dave for any new car support. More

Dave was very helpful in navigating purchase of GV80 online and then in person for final details. My only suggestion is that the dealership hire more sales people to upgrade the sales / service experie online and then in person for final details. My only suggestion is that the dealership hire more sales people to upgrade the sales / service experience as Dave had to manage three sales all at once, rotating between three parties / three desks to keep things moving. He did his best to expedite the delivery process. After one day driving the vehicle, we are enjoying it. More

David Cox was very pleasant to work with and took the time to explain everything. I would highly recommend him to anyone looking to purchase a Genesis. time to explain everything. I would highly recommend him to anyone looking to purchase a Genesis. More

Dave was great to work with and I never felt pressured. I know the deal we made was fair and I am very happy about my purchase. I know the deal we made was fair and I am very happy about my purchase. More

Justin and Adam was very professional , courteous, straight forward , very helpful and caring. They took great care of me . straight forward , very helpful and caring. They took great care of me . More

Justin and Adam are the true heroes here! From start to finish! From the moment we started the conversation of buying to walking out the door. This was one of our best experiences buying a ca From start to finish! From the moment we started the conversation of buying to walking out the door. This was one of our best experiences buying a car. No pressure from anyone. We'll probably be returning customers. More

Thanks Genesis Merrillville Team - you guys are great and you made the lease process very smooth and comfortable! you made the lease process very smooth and comfortable! More