Genesis of Naples - Service Center

So, for some reason I thought I was communicating Diego. Not Jorge. Not sure what happened there. Picked up car fine. Delivered it after I told Diego I had to call to find out what the issue was, Not Jorge. Not sure what happened there. Picked up car fine. Delivered it after I told Diego I had to call to find out what the issue was, I received no call regarding dropping car back off at my place. Little no communication. Porsche sends me a video from tech. A call from service folks to go over. Just not a very well run business right now. This is not just Naples it is fort Myers who is worse. And Minneapolis was poor. Just seems like the leadership of these cars is poor More

The Genesis Service Team in Naples is exceptional! ! Dom greeted me with a welcoming smile and was very professional and knowledgeable. He escorted me to the Service desk where Peter thoughtfully took ! Dom greeted me with a welcoming smile and was very professional and knowledgeable. He escorted me to the Service desk where Peter thoughtfully took care of paperwork and getting my GV80 serviced quickly with great results! It's always a positive experience getting my vehicle serviced! More

Great experience beginning to end. Peter was personable, kept me informed and walked me to my car in a rainstorm. Easy in and out. Peter was personable, kept me informed and walked me to my car in a rainstorm. Easy in and out. More

Jorge was extremely helpful and was able to resolve my issue in a relatively short period of time issue in a relatively short period of time More

I leave in West Palm and this was a first ever deal over the phone. Tony was a gentlemen. My wife and I took the two and a half hr each way drive to Naples after we practically close the deal by phone and I the phone. Tony was a gentlemen. My wife and I took the two and a half hr each way drive to Naples after we practically close the deal by phone and I didn't regret. The car was perfect and Tony was the perfect salesman. Thank you and now I know where to buy my next vehicle. Thank you to the whole STAFF. More

Service Area is well managed and always helpful with any questions. Jorge was particularly helpful! questions. Jorge was particularly helpful! More

I live in Ft Myers. I drive to Naples Genisis because I know I'll receive superior service. The first time I took my G80 to Naples Genisis, it was clear to me that the l I drive to Naples Genisis because I know I'll receive superior service. The first time I took my G80 to Naples Genisis, it was clear to me that the long drive was definitely worth it. I was greeted with courtesy as I arrived, and the efficiency and expertise of both JC and Pawell was nothing less than top notch. Each time my G80 was serviced on time and with great workmanship. Congratulations to Naples Genisis for be the best in Florida. Ralph Blydenburgh Ft Myers, FL. More

Peter was great. Very knowledgeable and attentative. Serve waiting are is under constructions. Solid experience Very knowledgeable and attentative. Serve waiting are is under constructions. Solid experience More

pleasant surprise ,from naples genesis . .. fast service from service manager(Alex) and a shop foreman (Joe) good team ...that a way for a satisfied customer. keep up the good work guys .. fast service from service manager(Alex) and a shop foreman (Joe) good team ...that a way for a satisfied customer. keep up the good work guys More

Through, timely, efficient with very good customer service from start to finish. They are top notch. service from start to finish. They are top notch. More