Genesis of New Orleans
Metairie, LA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews By Type
Showing 46 reviews
Want to Thank the Awesome Staff of Genesis of New Orleans for a Wonderful experience purchasing our new 2026 Genesis GV80..with Special Shoutout to Sheena Cheneau our Sales Consultant who exemplified Friendl for a Wonderful experience purchasing our new 2026 Genesis GV80..with Special Shoutout to Sheena Cheneau our Sales Consultant who exemplified Friendly, Professional, Caring & Positivity attitude. She & Sam Buhler(General Sales Manager) worked Diligently to get us what we wanted. Although our 1st choice didn’t work out on the Genesis GV80 2022!! We are Highly Satisfied now. Sheena was like a daughter to us, sooo Caring & asked us to “Trust her” & she would work with us so that my husband & I were Pleased & Happy. I would Definitely Recommend this Dealership. Also thanks to Donnie (Business Manager). What a TEAM! Grateful & Thankful Donald & Ramona ❤️ More
I would like to express my sincere gratitude to ms. Sheena Cheneau on her willingness to go above and beyond to make me feel valued as a customer! Sheena is a great sales lady. She is the type of sales Sheena Cheneau on her willingness to go above and beyond to make me feel valued as a customer! Sheena is a great sales lady. She is the type of sales person that gives you the best deal possible without making you feel that you're getting a bunch of lies as at some of the other car dealerships that I've visited. Sheena was up front with her dealings with me. The world needs more people like her who will treat customers like a human instead as a dollar sign ! I feel that Sheena is going places because she is a top shelf sales person. Jerry Jones More
I was very impressed with the professionalism of the entire sales team. I particularly appreciated Trent taking the time to showing me the inventory so I could find the vehicle I was most comfortable w entire sales team. I particularly appreciated Trent taking the time to showing me the inventory so I could find the vehicle I was most comfortable with. More
I had an amazing experience at the Genesis dealership thanks to Quinton Sanchez. From start to finish, he was professional, personable, and incredibly knowledgeable. He never made me feel rushed or press thanks to Quinton Sanchez. From start to finish, he was professional, personable, and incredibly knowledgeable. He never made me feel rushed or pressured, just genuinely helped me find the right car. He answered every question with patience and clarity, and made the entire process smooth and stress-free. He went above and beyond in every way, and I truly appreciate the care and attention he gave throughout the purchase. If you’re looking for someone who is honest, attentive, and truly excellent at what he does, Quinton Sanchez is the person to see. Highly recommend! More
Personal but professional,easy to deal with-spent much time helping us learn how to use vehicle electronics time helping us learn how to use vehicle electronics More
I had the absolute best experience at the Genesis of New Orleans dealership. I was treated so well and they really took care of me. Orleans dealership. I was treated so well and they really took care of me. More
Excellent service, conscientious salespeople and best car on the market today. This is my 4th genesis and it's the best car I've owned. on the market today. This is my 4th genesis and it's the best car I've owned. More
Very direct and knowledgeable. Salespeople were friendly and answered all questions we had. Great experience. Salespeople were friendly and answered all questions we had. Great experience. More
Adam and Sam were very helpful. They took the time to update the vehicle software and show us the operating systems and answer our quick. They took the time to update the vehicle software and show us the operating systems and answer our quick. More
Everyone was friendly and professional. Hunter explained what needed to be done and how long it would take. It was a very pleasant experience. Hunter explained what needed to be done and how long it would take. It was a very pleasant experience. More



