Genesis of Portland

I was very impressed by the service they gave. They gave me valet service they brought a loaner car while they did a 11,000 mile check up they brought it to Salem, OR Which is approximately 40 mi They gave me valet service they brought a loaner car while they did a 11,000 mile check up they brought it to Salem, OR Which is approximately 40 miles from where I live and they brought the my car and had been washed an vacuumed inside! That was a total surprise to me. I recommend them wholeheartedly. Thanks for all you did f More

We had excellent service from all employees at the dealership. They were politer, friendly and very helpful dealership. They were politer, friendly and very helpful More

They had the car we hoped to see, Very friendly, caring staff. We are happy with the GV70 Advanced. staff. We are happy with the GV70 Advanced. More

Kaiden helped me with great dedication and worked very patiently to meet my requests. I was very satisfied with his service and was deeply impressed by how he put his best effort into every detail. I high patiently to meet my requests. I was very satisfied with his service and was deeply impressed by how he put his best effort into every detail. I highly recommend him when you purchase your next car in Genesis of Portland. More

Great experience getting my GV70 serviced for the second time since my purchase. I got a loaner to attend a meeting while the car was being worked on. The team was very helpful in answering my questions and time since my purchase. I got a loaner to attend a meeting while the car was being worked on. The team was very helpful in answering my questions and explaining the work done. More

Thank you for the friendly quick service. The waiting space was comfortable and accessible snacks was appreciated The waiting space was comfortable and accessible snacks was appreciated More

Service department is excellent. Kudos to Michael at Genesis of Portland! Super friendly, professional and took care of the problem with my G70, going the extra mile to give it.a qui Kudos to Michael at Genesis of Portland! Super friendly, professional and took care of the problem with my G70, going the extra mile to give it.a quick wash and vacuum for when I picked it up. Thanks so much. More

I recently purchased a GV70 and could not be more pleased with the sales process from beginning to end. As an out of state buyer who wanted a specific model, trim and color, Alan made it his mission to ensur with the sales process from beginning to end. As an out of state buyer who wanted a specific model, trim and color, Alan made it his mission to ensure the transaction went smoothly and as planned. I really appreciated his frequent communication and adjusting his personal schedule to meet mine as it involved travel during a very busy time for me to coordinate. I'd also like to call out Finance Manager, Jordan, and IT Whiz, Brodie, for also making the transaction easy and smooth. Thanks, guys, for the excellent customer service and welcoming me to Genesis. More

If feel the service and service people are great! For having a high end dealership I feel the building it self is not up to standard. What I mean is there is no main entrance to service like the Acu For having a high end dealership I feel the building it self is not up to standard. What I mean is there is no main entrance to service like the Acura and Lexus places, there is no loaner cars for someone who travel from Wa. for service that might want to go to your malls. I guess I feel you could be more plush and accommodating. These car are expensive and I’m use to better high end dealerships. More