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Genesis of Portland

Portland, OR

4.8
49 Reviews

9008 Southwest Canyon Road

Portland, OR

97225

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Showing 49 reviews

October 13, 2025

If feel the service and service people are great! For having a high end dealership I feel the building it self is not up to standard. What I mean is there is no main entrance to service like the Acu More

by suebriscoe
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Oct 13, 2025 -

Genesis of Portland responded

Sue, we appreciate your kind words about our service team. We're always looking for ways to improve and better serve our customers. Your feedback regarding the main entrance and loaner cars is valuable, and we'll definitely take it into consideration as we work to enhance our facilities and offerings. We'd love the chance to serve you again in the future! Thank you.

October 04, 2025

Hands down one of the easiest buying experiences I h as ever had. Kaiden went above and beyond as a good salesperson should. I appreciate how quick and smooth it went. 10 out of 10 More

by Albee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaiden
Oct 06, 2025 -

Genesis of Portland responded

Hi Albee, thank you for the 10 out of 10! We’re happy to hear Kaiden went above and beyond to make your buying experience easy at Genesis of Portland. Enjoy your new ride!

September 25, 2025

Kaiden was terrific. He listened to my requests and respected them. He made tge entire experience smooth and easy, going above and beyond to get me the car I wanted at a More

by guardpl-kia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaiden Gates and Jordan
Sep 26, 2025 -

Genesis of Portland responded

Thank you for sharing your positive experience with Kaiden! We’ll be sure to pass along your praise to him. Enjoy your new car, and we hope to see you again at Genesis of Portland.

September 18, 2025

They are the absolute best! ! Alan is amazing, kind, thorough, and a delight to work with! This is my third vehicle with Genesis and every experience reminds me exactly why Gene More

by Jdrucken
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan, Jordan
Sep 19, 2025 -

Genesis of Portland responded

This review made our day! It's terrific to hear that Alan and our entire team made your experience unforgettable. We truly appreciate your years of loyalty and we look forward to welcoming you back to Genesis of Portland in the future. Enjoy your new vehicle!

September 02, 2025

Everyone we came in contact with was personable and knowledgeable. You can tell these folks genuinely love the jobs they do. This was the best car buying experience we have ever had. More

by Gaby Gardner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg, Moon, Danny, Jordan, Brodie
Sep 03, 2025 -

Genesis of Portland responded

Hi Gaby, we truly appreciate your kind words about our team! It's fantastic to hear you had such a smooth and enjoyable car buying experience at Genesis of Portland. Safe travels in your new ride!

August 31, 2025

Efficient, courteous, and respectful in all areas. Knowledgeable and cooperative in getting the job done on time and within estimate. More

by Onefastwalker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jd
Sep 02, 2025 -

Genesis of Portland responded

Thank you for trusting Genesis of Portland. We are happy to hear our team provided efficient, courteous, and knowledgeable service!

August 05, 2025

Trampas was excellent. He is the best salesperson I’ve ever worked with. Very kind and accessible. More

by KB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trampas
Aug 06, 2025 -

Genesis of Portland responded

Thanks so much for trusting Genesis of Portland with your business! Enjoy the ride!

July 31, 2025

The service staff is friendly but severely understaffed and I wonder if the only have one certified tech as any repair will take much longer than expected. More

by Eric Miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark
Aug 01, 2025 -

Genesis of Portland responded

Eric, thank you for your feedback. We apologize for any delays you've experienced and appreciate your patience. If there's anything specific you'd like us to address or discuss further, please feel free to reach out. Thank you.

July 24, 2025

Great, fast service for my gv70. They cleaned the interior and exterior of my car before I picked it up. Looks and feels amazing! More

by Kim.kristy11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Jul 28, 2025 -

Genesis of Portland responded

It's fantastic to hear that everything went smoothly and you're loving the feel of that fresh detail! Thank you for choosing Genesis of Portland. We’re glad we could be of service.

July 01, 2025

just now Great location and gentle salesman Chris was. He did not try to push any particular car. Allowed us privacy and time to discuss and then he took time to respond to all our questions, multiple tim More

by kirankumar.jonnalagadda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris
Jul 02, 2025 -

Genesis of Portland responded

Kirankumar, we're elated to hear that Chris provided a respectful and informative experience at Genesis of Portland. Thank you for sharing your positive feedback!

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