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Genesis of Scottsdale Service

Scottsdale, AZ

5.0
41 Reviews

8445 E. Frank Lloyd Wright Blv

Scottsdale, AZ

85260

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Showing 41 reviews

November 14, 2025

My experience in test driving and purchasing my car was excellent and done in a timely manner. Only negative thing was finding parking to the dealership in Scottsdale Quarters. More

by jkghanat
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Aamir, James
Nov 17, 2025 -

Genesis of Scottsdale Service responded

Thank you for your fantastic review! We're thrilled to hear you had an excellent experience with your test drive and purchase. We appreciate your feedback about parking and will look into ways to improve that aspect. Enjoy your new car! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

November 13, 2025

Eric greeted me with a smile and enthusiasm when I brought my car in for a minor recall. He was excellent with communication throughout and when I returned he made sure my car was ready for me to tak More

by jillwilson2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Nov 14, 2025 -

Genesis of Scottsdale Service responded

Thank you for your fantastic feedback, Jill! We’re thrilled to hear about your positive experience with Eric. Our team strives to provide excellent service, and it’s great to know that we met your expectations. We look forward to seeing you again! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

November 05, 2025

Took my car in for service and was greeted by Eric. He was polite and helpful. The work was done and returned to me sooner than expected. More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Sterling
Nov 06, 2025 -

Genesis of Scottsdale Service responded

Thank you for sharing your positive experience, Rick! We're glad to hear that Eric provided you with excellent service and that your car was ready sooner than expected. We appreciate your support and look forward to serving you again! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

November 05, 2025

Eric was excellent in his description of services and overall condition of my vehicle. Everything completed as promised and on time. Very easy to work with More

by Salichtenberger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Nov 06, 2025 -

Genesis of Scottsdale Service responded

We're thrilled to hear about your positive experience with Eric. Providing excellent service and clear communication is our priority, and it's great to know we met your expectations. We appreciate your feedback! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

November 01, 2025

Great service center for my Genesis. Eric Sterling is a pleasure to work with for professional communication. Very happy great job! More

by LJAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Sterling
Nov 03, 2025 -

Genesis of Scottsdale Service responded

Thank you for the fantastic feedback! We're thrilled to hear about your positive experience with Eric and our service center. Your satisfaction is our priority, and we look forward to serving you again in the future! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

November 01, 2025

Great service. In for 5000 mile check up. In and out in 1 hour.. Very pleased More

by dkaufman3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Sterling
Nov 03, 2025 -

Genesis of Scottsdale Service responded

Thank you for the fantastic feedback! We're thrilled to hear you had a quick and satisfying experience during your 5000-mile check-up. Our team always strives to provide excellent service. We look forward to seeing you again! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

October 29, 2025

As usual work on my G80 done on time and efficiently; Handled with patience and within time promised. Well done again. I'' continue to buy your product. More

by pmcewen1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
D. Goldman
Oct 30, 2025 -

Genesis of Scottsdale Service responded

Thank you for your fantastic review! We're thrilled to hear that your G80 service was timely and efficient. Your continued trust in us means the world, and we look forward to serving you again in the future! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

October 29, 2025

Extremely pleased by it all staff on time and the follow up definitely recommend them More

by Andy.Bennett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Oct 30, 2025 -

Genesis of Scottsdale Service responded

Thank you, Andy! We're thrilled to hear you had a great experience with our team. Your recommendation means a lot to us, and we look forward to serving you again in the future! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

August 10, 2025

Aaron is the best! From the first convo to the test drive he was great!! Knowledgeable honest and went out his way to help meet my new car needs! I recommend Aaron! I l More

by Sdwhite77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Jackson
Aug 11, 2025 -

Genesis of Scottsdale Service responded

Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Aaron. It’s great to know he provided excellent service and helped you find the perfect car. Enjoy your new ride! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

August 07, 2025

I had a very pleasant experience purchasing my new GV70 Sports Prestige from Genesis of Scottsdale. Chris Reed, my salesperson, went out of his way to make it an enjoyable and stress free experience. More

by ltoran
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Reed
Aug 08, 2025 -

Genesis of Scottsdale Service responded

Thank you for sharing your wonderful experience! We're thrilled to hear that Chris made your purchase enjoyable and stress-free. Enjoy your new GV70 Sports Prestige, and we look forward to serving you again in the future! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

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