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Genesis of Waipio

Waipahu, HI

4.8
19 Reviews
Call Dealership (808) 678-5100

94-1299 Ka Uka Blvd

Waipahu, HI

96797

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19 Reviews of Genesis of Waipio

September 27, 2023

Great customer focused service. All personnel very attentive to providing excellent experience. Highly recommend service department More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Yago
Report | Print
Sep 28, 2023 -

Genesis of Waipio responded

Aloha John, Thank you so much for this kind review. Your positive feedback and recommendation are greatly appreciated, and we are very happy to hear that you had such a great experience here with us. We look forward to being of service to you again next time! Mahalo, Genesis of Waipio

Helpful
September 11, 2023

Great customer service. They're service was quick an very efficient. For my Genesis G80 oil change, I would have liked it better if they offered or used Full Synthetic oil, More

by tomkaiawe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Mooney. *****
Report | Print
Sep 14, 2023 -

Genesis of Waipio responded

Aloha Tomkaiawe, Thank you very much for taking the time to let us know about your recent experience. We are happy to hear that you were satisfied with your service. Our guests are important to us and we want to learn how to improve. We are forwarding your response to our Service Manager, Damon Deuprey. Feel free to contact him at (808)679-3425 at your earliest convenience to discuss further. Mahalo, Genesis of Waipio

Helpful
July 31, 2023

No headaches and upfront with negotiating. Made it easy. Great post sale service too. Drove me all the way home with new car and my car More

by matthewmonk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dawn Baker, Angie Ermitanio, Henry Murillo Jr., John Kato, Mark Rogers
Report | Print
Aug 03, 2023 -

Genesis of Waipio responded

Aloha Matthew, Thank you very much for your positive review. As always, our team strives to go above and beyond to take care of our guests, and we are happy to hear that you had an excellent experience here with us. We hope you continue to enjoy your new vehicle, and we look forward to seeing you again next time. Have a wonderful rest of your day! Mahalo, Genesis of Waipio

Helpful
July 28, 2023

Fast and friendly service. The work done on my care has been consistently top notch. You are able to follow the status of the work being done . More

by Ckarnella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Yago, Thomas Martin
Report | Print
Aug 02, 2023 -

Genesis of Waipio responded

Aloha Ckarnella, We really appreciate you taking the time to leave us this positive review. We are very happy to hear that our team was able to provide you with the top notch experience you deserve. We look forward to being of service to you again in the future. Have a great rest of your day! Mahalo, Genesis of Waipio

Helpful
June 23, 2023

They provide excellent service are very helpful and informative. All of the personnel are very efficient and helpful. More

by Ckarnella
Workmanship
Recommend Dealer
Yes
Employees Worked With
Nicole Yago, Thomas Martin
Report | Print
Jun 28, 2023 -

Genesis of Waipio responded

Aloha Ckarnella, Thanks so much for your positive feedback. We really appreciate you taking the time to leave us this kind review about our team, and we look forward to being of service to you again in the future. Have a great rest of your day! Mahalo, Genesis of Waipio

Helpful
June 19, 2023

It was a pleasure working with Henry he is a true professional. The service was fantastic and met all my needs. More

by hisimtech
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dawn Baker, Allan Capello, Henry Murillo Jr.
Report | Print
Jun 21, 2023 -

Genesis of Waipio responded

Aloha Hisimtech, Thank you very much for taking the time to leave us this positive review. We are happy to hear that you had an enjoyable experience here with our team, and we look forward to being of service to you again in the future. Have a great rest of your day! Mahalo, Genesis of Waipio

Helpful
April 30, 2021

My experience at this dealership was amazing. As a first time car owner, I feel like I got a very good deal and also received assistance that was over and beyond. I have had been to other dealerships, but More

by Alyssa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walt Ho
Report | Print
May 04, 2021 -

Genesis of Waipio responded

Alyssa, your satisfaction is our top priority. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Helpful
November 23, 2019

First Time Genesis Owner - Great Dealership Experience This was my first time at Genesis of Waipio and it was a great experience. I researched the Genesis model I wanted beforehand and came in for the test More

by IC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Matsushige
Report | Print
Helpful
November 19, 2019

Fabulous Experience Purchasing a Truly Quality Vehicle Genesis of Waipio was the first place my wife and I looked for our next - maybe last car purchase. After experiencing the drill of talking to, and te More

by DaChief
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scot Robertson
Report | Print
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